Mortgage Servicing Processor
2 days ago
Role: Mortgage Servicing Processor
Job Description
We are seeking a detail-oriented and motivated Mortgage Servicing Processor to join our team. In
this role, you will be responsible for managing the servicing of mortgage loans from origination
through payoff, ensuring compliance with regulatory requirements and company policies. The ideal
candidate will have strong organizational skills, a customer-centric mindset, and experience in
mortgage servicing.
Responsibilities:
• Loan Servicing: Perform the day-to-day servicing tasks of mortgage loans, including payment
follow up, escrow analysis, and account maintenance.
• Customer Support: Provide exceptional service to borrowers, addressing inquiries related to loan
status, payment options, and account details.
• Documentation: Review and verify loan documentation for accuracy and completeness; ensure
compliance with all regulatory requirements.
• Data Management: Maintain accurate records in the loan servicing system, ensuring all changes
are documented and up-to-date.
• Problem Resolution: Identify and resolve issues related to payments, delinquencies, and account
discrepancies in a timely manner.
• Collaboration: Work closely with other departments, such as underwriting and collections, to
facilitate a smooth loan servicing experience.
• Regulatory Compliance: Stay updated on industry regulations and best practices to ensure the
company remains compliant.
Qualifications/Experience:
• Experience: 2+ years of experience in mortgage servicing or a related financial services role.
• Knowledge: Familiarity with mortgage servicing software and loan processing systems;
knowledge of federal and state mortgage regulations is a plus.
• Skills: Strong analytical and problem-solving skills; excellent verbal and written
communication abilities; attention to detail and accuracy.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and
experience with loan servicing software.
Client: i Fund Cities, Philadelphia, PA, United States
Office Location:
Sandeep Arcade, HSR Layout, Bangalore
Working: US shift, Working Hours 4:30PM to 1:30AM, 5 days a week Work from Office
RareVS Consulting Solutions Private Limited
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