Inside Sales Associate

2 weeks ago

Cochin, Kerala, India PCT ETERNIA Full time ₹ 2,04,000 - ₹ 4,08,000 per year

Showroom Operations

  • Oversee daily operations of the showroom to ensure smooth functioning.
  • Maintain showroom cleanliness, product display, and overall visual presentation.
  • Ensure all products are correctly priced, labeled, and adequately stocked.
  • Implement company policies, procedures, and operational standards.

Sales & Customer Service

  • Drive showroom sales to achieve monthly and annual targets.
  • Assist customers with product selection, inquiries, and after-sales support.
  • Handle customer complaints professionally and ensure issues are resolved promptly.
  • Monitor customer feedback and implement improvements to enhance experience.

Team Management

  • Lead, train, and supervise showroom staff including sales executives and customer service team.
  • Prepare and manage work schedules, task assignments, and performance evaluations.
  • Conduct regular team meetings and training sessions to improve product knowledge and sales skills.
  • Motivate staff to maintain a high level of service and achieve performance goals.

Inventory & Stock Control

  • Coordinate with warehouse and procurement teams for timely stock replenishment.
  • Monitor stock levels, conduct stock checks, and ensure loss prevention.
  • Maintain accurate records of inventory movement within the showroom.

Reporting & Administration

  • Prepare daily/weekly/monthly sales reports for management review.
  • Track performance metrics, customer footfall, and conversion rates.
  • Oversee billing, cash handling, and ensure adherence to financial procedures.
  • Assist in planning and executing promotional activities or events.

Marketing & Merchandising

  • Implement merchandising strategies to increase product visibility.
  • Support marketing campaigns, seasonal sales, displays, and product launches.
  • Ensure branding guidelines are followed at all times.

Job Types: Full-time, Permanent

Pay: From ₹17,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Work Location: In person

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