Process Associate
7 hours ago
Company Description
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Role Description
This is a full-time on-site role for a Process Associate located in Hyderabad. The primary responsibilities include analyzing and optimizing processes to improve efficiency, providing exceptional customer service, collaborating with teams to address client inquiries or concerns, and supporting finance-related tasks and business operations. The Process Associate will also play a vital role in contributing to the success of the Business Process Outsourcing (BPO) activities.
Qualifications
- Strong Analytical Skills to evaluate data, identify trends, and improve processes
- Customer Service and Communication skills to address client needs and ensure seamless interaction
- Basic understanding of Finance principles to support tasks related to invoicing, budgeting, or financial analysis
- Experience or familiarity with Business Process Outsourcing (BPO) operations
- Ability to work effectively in an on-site, collaborative environment
- Proficiency in problem-solving and attention to detail
- A bachelor's degree in Business, Finance, or a related field is preferred
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