Customer Success Manager

1 week ago


Najafgarh, Delhi, India OpenContent Full time ₹ 4,80,000 per year

Manager - Customer Success & Brand Partnership

We are on our journey to overcharge the creators economy in India by driving through the roof results for our brand partners and by enabling more creators deliver better content

This role is for our office in Shahpur Jat, South Delhi

About this role

As a Manager: Customer Success and Brand Partnership, you will be responsible to grow our key brand accounts and help onboard new brand partners.

You will be closely working with the leadership to chart out quarter on quarter growth plans by building and executing around new business acquisition, new brand solutions and key brand partners growth.

What you'll do?

You will

  • Convert warm leads into regular business.
  • Manage day-to-day work and execution for Key Accounts in coordination with Campaign team.
  • Help create & nurture warm, trustable relationship with our brand partners
  • Create and pitch new business solutions to brand partners for their success.
  • Work with your leadership to build growth strategies.

Must haves we are looking for

  • Really good communications skills.
  • Strong understanding of social media, content.
  • Prior experience in key account management / client servicing /partnerships in influencer marketing /talent management /marketing agency.

You'll be preferred if

  • you have 1+ years of Account Management /Client Servicing experience in influencer marketing industry
  • We are hiring to this role at a CTC of around INR 480k per annum


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