Manager – Key Account Management

1 week ago

Mumbai, Maharashtra, India Shiprocket Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Manager – Key Account Management

Mumbai & Bangalore

Department SRF

Job posted on July 7, 2025

Employee Type permanent

Experience range 8 to 10 Years

Job Type: Permanent

Job Title: Manager – Key Account Management

Location: Mumbai & Bangalore

Reporting Into: Regional Manager

ABOUT SHIPROCKET

We're on a mission to make e-Commerce simple, accessible and trustworthy. We enable e-Commerce sellers with AI driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more. Our platform leverages data, workflows and supply chains at scale, providing sellers with just about everything they need to provide a delightful customer experience.

WEBSITE:

WHAT IS IT LIKE WORKING AT SHIPROCKET

We are committed to the following success traits that embody our culture and how we work together to accomplish great things and be a Great Place to WIN

ROLE OVERVIEW

Shiprocket is seeking experienced and strategic Key Account Management with a strong warehouse or logistics background. This role is integral in managing and nurturing relationships with our key clients, ensuring the delivery of exceptional service while leveraging supply chain efficiencies.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with key accounts, understand their needs and provide tailored solutions that enhance satisfaction and loyalty.
  • Strategic Planning: Collaborate with senior management to define account strategies, service offerings, and sales targets that align with the company's goals.
  • Performance Monitoring: Analyze account performance metrics and warehouse operations to identify trends, optimize processes, and ensure timely delivery of products and services.
  • Cross-Functional Collaboration: Work closely with logistics, operations, and customer service teams to ensure seamless execution of client requirements and address any issues that may arise.
  • Business Development: Identify new business opportunities within existing accounts and work proactively to expand service offerings and revenue.
  • Training and Leadership: Lead and mentor the KAM team, fostering a culture of continuous improvement and professional development.

Qualifications:

  • Bachelor's degree in business, Logistics, Supply Chain Management, or related field.
  • Proven experience in key account management, sales, or logistics, with a preferred background in warehouse operations.
  • Strong analytical skills, with the ability to interpret data and make strategic decisions.
  • Excellent communication and interpersonal skills.

  • Key Account Manager

    18 minutes ago

    Mumbai, Maharashtra, India NoBrokerHood Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionNoBrokerHood is a technologically advanced visitor, community, and finance & asset management system designed to make life secure and convenient for gated societies. Launched in 2018 as a subsidiary of NoBroker—India's first prop-tech unicorn, it has quickly become a market leader with a 50% market share and managing over 25,000...

  • Key Account Manager

    2 weeks ago

    Mumbai, Maharashtra, India Arting Digital Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Position- Key Account ManagerExp- 5+ yrsNotice Period- Immediate Joiner- 30 daysWorking days/ Timing- 6 daysLocation- MumbaiSkills- corporate sales, B2B Sales, SalesAbout the Role:We are looking for a results-driven and dynamic Key Account Manager to join our team. The ideal candidate will be responsible for managing and nurturing relationships with key...

  • Key Account Management

    5 days ago

    Mumbai, Maharashtra, India MediBuddy Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role - Key Account ManagementFunction - Corporate BusinessLocation - Mumbai (WFO)Job Brief:Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among...

  • Key Account Management

    3 days ago

    Mumbai, Maharashtra, India Medibuddy Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Profile:Role - Account ManagementLocation - MumbaiJob Type - Permanent (WFO)Job Summary:Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among...

  • Key Account Manager

    2 days ago

    Mumbai, Maharashtra, India JJ Plastalloy Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description: Key Account Manager – MasterbatchLocation:MumbaiRole OverviewWe are seeking a dynamic and experienced Key Account Manager to drive brand/OEM approvals for our masterbatch business. This role requires building strong relationships with brands (OEMs) and their Tier-1/Tier-2 vendors to ensure product approvals, specification listings, and...

  • Key Account Manager

    1 week ago

    Mumbai, Maharashtra, India MadeTruly Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role Overview:As part of Key Account Management, you will be responsible for managing high-value international clients, optimizing sales strategy, and ensuring operational excellence. You will collaborate with cross-functional teams to align our service offerings with client objectives, drive revenue growth, and enhance customer experience.Core...

  • Key Account Manager

    2 days ago

    Mumbai, Maharashtra, India Airtel Business Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Purpose of the Job:Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key...

  • Key Account Management

    6 days ago

    Mumbai, Maharashtra, India e5f2f059-328f-43a2-beb3-74181a587060 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Function - Corporate BusinessLocation - Mumbai (WFO)Job Brief:Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this...

  • Key Accounts Manager

    1 week ago

    Mumbai, Maharashtra, India Smith+Nephew Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Key Accounts Manager – Sports Medicine, Mumbai - IndiaLife Unlimited.At Smith+Nephew, we design and manufacture technology that takes the limits off livingPrimary responsibility of Key Accounts Manager is to drive Biologics as a therapy area in the RCR and work on growing SNN Market share in the overall shoulder segmentWhat will you be doing?The Key...

  • Key Account Manager

    2 weeks ago

    Mumbai, Maharashtra, India Culinary Compass Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionCulinary Compass leverages expertise in the food tech industry to help restaurant brands enhance their online presence and scale their businesses. Specializing in digital transformation, operational efficiency, and strategic growth planning, we enable brands to stay competitive and achieve sustainable growth. Our data-driven approach...