Client Delight Team Lead

5 days ago

Hyderabad, Telangana, India Savart Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Client Delight Team Lead

Experience: 3+ years 

Job Type: Full- Time

Mode of Work: Work from Office

Location:

Himayath Nagar, Hyderabad

Required skills & experience

· –5 years of client success / customer experience / account management experience, ideally in
fintech or wealth management

·       Prior experience in
leading or mentoring a team
while also handling individual responsibilities.

·       Excellent communication (verbal & written) and conflict resolution skills.

·       
Empathy-driven mindset with the ability to balance client satisfaction and business goals.

·       
Basic understanding of equity markets with NISM Level 1 & 2 RIA certification.

Core responsibilities

·       Develop a strong understanding of
Savart's products, services, and client journey
to ensure accurate and impactful communication.

·       Ensure individual excellence by owning high-value client relationships, solving queries, and identifying opportunities to improve their experience.

·       Create and implement
structured communication flows
(email, WhatsApp, calls) to ensure smooth, proactive engagement with clients at every stage of their journey.

·       
Handle day-to-day escalations
from the team, ensuring timely and empathetic resolution while coaching team members on preventive action.

·       Work cross-functionally with Product, Business, and Operations teams to resolve client issues and gather feedback for improvements.

·       Drive a culture of empathy, accountability, and continuous improvement within the team.

Nice to Have:

·       Exposure to high-growth startup environments.

·       Comfort with multilingual communication (Telugu, Hindi, etc. can be a plus).

  • Team Lead

    4 weeks ago

    Hyderabad, Telangana, India Team Leader - Wealth Full time

    Roles and Responsibiliites: Handling a team of 5-10 members Oversee and manage the wealth portfolios of our HNI clients. Engage in meaningful relationship development, understanding the unique needs of each client and ensuring the highest levels of satisfaction. Leverage Maxiom's innovative FinTech tools and platforms to optimize client portfolios. Stay...

  • Team Lead

    3 weeks ago

    Hyderabad, Telangana, India Team Leader - Wealth Full time

    Roles and Responsibiliites:Handling a team of 5-10 membersOversee and manage the wealth portfolios of our HNI clients.Engage in meaningful relationship development, understanding the unique needs of each client and ensuring the highest levels of satisfaction.Leverage Maxiom's innovative FinTech tools and platforms to optimize client portfolios.Stay abreast...

  • 04/09/2025) Team Lead

    4 weeks ago

    Hyderabad, Telangana, India Team Leader - Wealth Full time

    Roles and Responsibiliites:Handling a team of 5-10 membersOversee and manage the wealth portfolios of our HNI clients.Engage in meaningful relationship development, understanding the unique needs of each client and ensuring the highest levels of satisfaction.Leverage Maxiom's innovative FinTech tools and platforms to optimize client portfolios.Stay abreast...

  • Team Lead

    2 days ago

    Hyderabad, Telangana, India Digitide solutions LTD (Conneqt Business Solutions ) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    ResponsibilitiesAdministratively manage a team & monitor their performanceMotivate and recognize team members through implementation of the R & R programsAnalyze various reports to enhance productivityImprove quality of service and increase client delightPrepare and submit periodic reports of Team performance and should identify the gaps/scope of improvement...

  • Guest Delight Manager

    2 days ago

    Hyderabad, Telangana, India NURA - Sustained Health with Active-AI Screening Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionNURA is a collaboration between Fujifilm Healthcare and Dr. Kutty's Healthcare, providing AI-enabled imaging and expert healthcare services. NURA focuses on regular screening programs to detect cancers and lifestyle diseases early, increasing the chances of successful treatment. NURA Centers are located in Bengaluru, Gurugram, and Mumbai,...

  • Client Services Team Lead

    5 days ago

    Hyderabad, Telangana, India Ezone Security Solutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    **JobDescription:Team Lead-Services**Location: HyderabadCompany Name: Ezone Security Solutions Private LimitedWebsite: Responsible for achieving the set targets for Service team members in the respective Region both revenue wise as well as customer satisfaction.List out the Service calls pending as per eCare, prioritize and assign the calls to the team,...

  • Team Lead

    2 weeks ago

    Hyderabad, Telangana, India Randstad Enterprise Full time

    Team Lead about randstad enterprise As the leading global talent solutions provider Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations Part of Randstad N V we combine unmatched talent data and market insights with smart technologies and deep people expertise Our...

  • Team Lead

    2 days ago

    Hyderabad, Telangana, India Swift Strategic Solutions Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: Team Lead - RecruiterExperience: 0- 2 YearsLocation: HyderabadNotice Period: Immediate- 15 DaysJob Description:We are seeking a motivated and dynamicTeam Lead – Recruiterto manage and guide our recruitment team. The ideal candidate will have strong experience in end-to-end recruitment, team coordination, and client interaction.Key...

  • Team Lead

    2 days ago

    Hyderabad, Telangana, India Eclat Health Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hello,Greetings from Eclat Health We have urgent requirement for Team Lead AR Billing.Job DescriptionWe are seeking a Team Lead AR Billing to join our growing Revenue Cycle Management (RCM) team. The ideal candidate should have in-depth knowledge of AR processes, US healthcare billing, denial management, and insurance follow-up. You will be responsible for...

  • Team Lead

    3 weeks ago

    Hyderabad, Telangana, India Assettrust Services Pvt Ltd Full time

    Key ResponsibilitiesTeam Management: Lead, motivate, and develop a high-performing sales team, ensuring they meet individual and team goals.Sales Operations: Oversee day-to-day sales activities, including prospecting, lead generation, and closing sales to meet business targets.Business Development: Actively contribute to business development initiatives,...