Storefront coordinator

2 weeks ago

Mumbai, Maharashtra, India BIID Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Summary:

We are looking for a responsible and experienced Storefront Coordinator to oversee daily operations at our pizza outlet. The ideal candidate will lead the team, ensure high-quality customer service, maintain cleanliness and food safety standards, and help drive sales and profitability. This is a hands-on role for someone passionate about food service and team leadership.

Key Responsibilities:

  • Supervise daily store operations, ensuring smooth and efficient functioning.
  • Lead and motivate team members during shifts, ensuring high levels of productivity and morale.
  • Monitor food preparation, portion control, and presentation to ensure product quality.
  • Handle customer queries, feedback, and complaints professionally and promptly.
  • Maintain cleanliness, hygiene, and food safety standards in accordance with health regulations.
  • Assist in managing inventory, placing orders, and controlling food and supply costs.
  • Train new employees and provide ongoing coaching to team members.
  • Manage cash handling, billing, and end-of-day sales reconciliation.
  • Ensure all equipment is functioning and report any maintenance needs.
  • Support the Store Manager in achieving sales targets and operational goals.

Requirements:

  • Previous experience in a food service or retail supervisory role (preferably in a pizza or QSR setting).
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and handle pressure.
  • Basic understanding of food safety and hygiene regulations.
  • Good organizational and problem-solving abilities.
  • Flexibility to work shifts, weekends, and holidays as needed.
  • High school diploma or equivalent; a degree or certification in hospitality is a plus.

Preferred Skills:

  • Knowledge of POS systems and cash handling.
  • Basic knowledge of inventory management.
  • Customer-first attitude and teamwork skills.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Experience:

  • 2-3: 1 year (Preferred)

Work Location: In person

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