ECommerce Admin-Shopify Specialist-Navi Mumbai
24 hours ago
Location:
Turbhe–Vashi, Navi Mumbai
Company:
Keplin Global Services India Pvt. Ltd.
Employment Type:
Full-time
Experience:
2–5 years
About the Role
We are seeking an experienced Ecommerce Admin - Shopify Specialist
to manage and optimize our Shopify storefronts for FMCG brands. The role will be responsible for handling
end-to-end Shopify operations
—from product setup to store maintenance, order tracking, reporting, and ensuring the best customer experience.
The ideal candidate should have
hands-on Shopify admin expertise
, a strong eye for detail, and the ability to coordinate across teams for smooth online store operations.
Key Responsibilities
Shopify Store Administration
- Create, upload, and maintain product listings (titles, images, descriptions, SEO tags, pricing).
- Manage store navigation, collections, categories, and Shopify apps.
- Ensure the website is updated with the latest themes, banners, promotions, and offers.
Order & Inventory Management
- Monitor, update, and reconcile inventory across Shopify and marketplaces.
- Manage daily order flow, cancellations, returns, and refunds.
- Coordinate with warehouse/logistics teams for timely dispatches.
Store Performance & Reporting
- Track KPIs: traffic, conversion rate, abandoned carts, and product performance.
- Prepare weekly/monthly Shopify sales reports and share insights.
- Support pricing and discount updates to optimize sales and margins.
Promotions & Campaigns
- Execute discount codes, seasonal sales, product launches, and promotions in Shopify.
- Collaborate with the marketing team to align campaigns and creatives.
Customer Experience
- Monitor customer queries and reviews via Shopify dashboard.
- Coordinate with customer service for quick resolutions and satisfaction.
Required Qualifications & Skills
- Bachelor's degree in Commerce, Marketing, Business, or related field.
- 2–5 years of hands-on experience as a Shopify Admin (mandatory).
- Strong knowledge of Shopify themes, apps, and admin dashboard
. - Proficiency in product setup, inventory syncing, and order management.
- Advanced
Excel/Google Sheets
skills for reporting. - Detail-oriented, process-driven, and able to meet deadlines.
Preferred Qualifications
- Experience in
FMCG / consumer goods ecommerce
. - Knowledge of third-party integrations, payment gateways, and ERP systems.
- Exposure to international ecommerce processes (UK/Europe preferred).
What We Offer
- Competitive salary package.
- Collaborative and supportive work environment.
- Career growth with exposure to international ecommerce operations.
How to Apply:
If you meet these requirements and you're passionate about e-commerce, we would love to hear from you.
How to Apply: Apply directly via this LinkedIn job post or email your CV and cover letter to
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