Sales & Operations Manager

2 weeks ago

Hyderabad, Telangana, India BOMBAY TOOLS SUPPLYING AGENCY PRIVATE LIMITED Full time ₹ 4,20,000 - ₹ 6,60,000 per year

Position: Branch Operations Manager

Location: Secunderabad

Qualification: B.E /Dip - Mech, EEE, EIE

Experience: Minimum 7 years of experience in handling Metrology Tools Sales/ Quality or Calibration of Precision Tools

Salary: 45,000 – 55,000 per month

Key Responsibilities:

Quotation & Pricing Management

  • Review and verify customer enquiries.
  • Prepare accurate quotations with appropriate pricing, delivery timelines, and terms.
  • Coordinate with the sales team to ensure the timely submission of quotations.

Customer Relationship & Issue Resolution

  • Act as the first point of contact for customer queries and complaints.
  • Provide effective solutions to ensure customer satisfaction.
  • Maintain strong business relationships with existing clients and support new business development.

Material Planning & Coordination

  • Arrange and manage the supply of required materials in line with customer orders.
  • Coordinate with vendors, suppliers, and internal departments for timely procurement and delivery.
  • Monitor stock levels and ensure optimal inventory management.

Branch Operations Management

  • Oversee day-to-day operations of the branch for smooth functioning.
  • Ensure compliance with company policies, safety standards, and quality systems.
  • Monitor operational KPIs and ensure targets are met.

Team Leadership & Coordination

  • Lead, mentor, and guide the branch team to achieve operational efficiency.
  • Assign responsibilities and monitor performance.
  • Conduct regular team meetings and ensure effective communication.

Desired Candidate Profile:

  • Strong technical knowledge of metrology tools and precision tool calibration.
  • Proven leadership and people management skills.
  • Excellent problem-solving, negotiation, and decision-making abilities.
  • Ability to handle customer escalations with professionalism.
  • Strong communication and coordination skills.
  • Proficiency in MS Office and ERP systems (preferred).

Contact: /

Job Types: Full-time, Permanent

Pay: ₹45, ₹55,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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