Customer Support Executive

3 days ago

Bengaluru, Karnataka, India Rapsys Technologies Pte. Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

About the Role

We are looking for enthusiastic and detail-oriented Customer Support Executives to join our growing team. This role requires strong written communication skills, fast and accurate typing ability, and a willingness to provide excellent customer service. If you are a fresher or have up to 6 months of experience in support roles, we'd love to hear from you.

Key Responsibilities

  • Handle customer queries and support requests efficiently.
  • Communicate with customers primarily through written channels.
  • Ensure accuracy and timeliness in responses.
  • Maintain high levels of professionalism and customer satisfaction.

Requirements

  • Freshers can apply; prior support experience is a plus.
  • Strong written English skills.
  • Typing speed: 45+ WPM with at least 90% accuracy.
  • Candidates living close to HSR Layout preferred (having own vehicle is a plus).
  • Commitment to stick with the role for the long term (frequent job hopping will be a red flag).
  • Immediate joiners preferred.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Application Question(s):

  • what is your typing speed ? Give your answer below?
  • what is your notice period?
  • what is your per month salary / ctc

Education:

  • Bachelor's (Required)

Experience:

  • Microsoft Excel: 1 year (Required)
  • Typing : 1 year (Required)
  • chat process: 1 year (Required)
  • Microsoft Word: 1 year (Required)
  • customer support executive: 1 year (Required)
  • Customer service: 1 year (Required)

Location:

  • Bangalore, Karnataka (Required)

Work Location: In person

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