Senior Delivery Manager

About Darwinbox:
Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries.Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.

Why Join Us?
The rate at which our product and market presence are growing is unprecedented. We're a Rocketship. We're not planning on slowing down anytime soon. And, that's why we need you You'll experience a culture of:

• Disproportionate Rewards for top performance
• Accelerated Growth in a hyper-growth environment
• Wellbeing First culture focused on employee care
• Continuous Learning and Professional Development
• Meaningful Relationships and a Collaborative Environment

Role Overview:
We are seeking a seasoned individual to independently lead client engagements, gather and translate requirements into business solutions, and drive end-to-end delivery of integration and configuration projects while collaborating with cross-functional teams to ensure seamless, secure, and scalable implementations

Responsibilities:

• Work independently and directly with clients to gather requirements, design, build for client's business use cases.
• Understanding client landscape and scope client requirements, preparing business use case(s) and requirements document Responsible for end-to-end delivery of configuration and integration for technical streams of assigned projects.
• Collaborate with developers, project managers, and other stakeholders to identify integration requirements and ensure successful integration.
• Ensure that software and systems are integrated in compliance with security and data protection policies and regulations.
• Prepare a detailed project plan by removing the roadblocks and get signoff from all relevant stake holders (PMO & Client).
• Document the Business Requirements which includes the functional level configurations, End State of the requirement(s) and Exit Criteria.
• Do a high-level testing of custom requirements and provide demo to the client(s).
• Actively looks for opportunities to innovate and become more efficient in our delivery, executing on new ideas and increasing automation capabilities wherever feasible.
• Coordinates with delivery teams, handover the detailed functional requirement and oversee the delivery commitment to the client.
• Communicate with internal and external stakeholders.
• Works with key stakeholders to conducts analysis on technical integration issues encountered during implementations and works with team to implement processes to mitigate reoccurrences.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or related field.
• 8+ years of experience in technical consulting or technical delivery roles and a proven track record of successful integration projects.
• Experience with enterprise integration platforms, such as Workato is a plus.
• Knowledge of data integration and ETL (Extract, Transform, Load) processes.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
• Excellent collaboration skills, with the ability to work effectively with cross-functional teams.
• Ability to manage multiple integration projects simultaneously, prioritize workload, and meet deadlines.
• Desire to learn about technology and cloud applications.
• Exposure to APIs (RESTful, SOAP), JSON, XML, ETL
• Previous coding experience using any programming language - R, Python, Java etc.
• Exposure to ERP systems and fundamental concepts
• Experience working in an Agile development environment is preferred.
• Nice to have technologies: Postman, AWS/Azure
• Ability to work independently while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. A can-do person with a constructive mindset, a team player
• Excellent communication (written and oral) and interpersonal skills