Key Account Manager
7 days ago
Company Description
TESCOM Business Solutions is India's leading Multi-Cloud Managed Services Provider with expertise in delivering and managing complex cloud-based solutions for enterprise-class workloads. As a Microsoft and AWS Partner, TESCOM specializes in cloud consulting, solution designing, implementation, cloud expenditure optimization, and cloud analytics, along with proactive monitoring and managed services. Our services include lift and shift migration, live migration, application transformation, bulk data migration, cloud automation, and DevOps support. We also offer network solutions like SDWAN, broadband, managed broadband, and MPLS through alliances with over 1000 operators. We provide 24/7/365 technical support based on the ITIL framework, ensuring assured response and resolution SLAs.
Role Description
This is a full-time on-site role located in Wadala for a Key Account Manager. The Key Account Manager will be responsible for managing and nurturing key accounts, developing business plans, analyzing data, and providing exceptional customer service. The role involves daily coordination with different teams to address client needs, creating strategic account plans to achieve business objectives, and maintaining strong client relationships to drive account growth and satisfaction.
Qualifications
- Strong Analytical Skills to assess account performance and make data-driven decisions
- Experience in Account Management and Business Planning
- Excellent Customer Service skills to effectively manage and resolve client issues
- Proven experience in handling Key Accounts
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor's degree in Business, Marketing, or a related field
- Experience in the cloud services or IT industry is a plus
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