Warehouse Manager

6 days ago


Delhi NCR, India Chai Point Full time

Position Overview

We are looking for a Warehouse Manager to oversee and manage warehouse operations in Delhi, ensuring smooth, accurate, and efficient handling of inventory, storage, and dispatch processes.

The ideal candidate will have hands-on experience in managing warehouses for QSR (Quick Service Restaurant), E-commerce, or FMCG industries, with a proven track record in process optimization, people management, and adherence to quality and safety standards.

Key Responsibilities

  1. Warehouse Operations Management

  2. Oversee day-to-day warehouse operations including inbound, storage, order picking, and outbound dispatches.

  3. Ensure proper inventory control and documentation through ERP or WMS systems.
  4. Maintain accurate stock levels and conduct periodic physical verification.

2. Inventory & Process Control

  • Implement and monitor SOPs for material handling, storage, and dispatch.
  • Minimize pilferage, wastage, and stock discrepancies.
  • Coordinate with procurement, logistics, and store teams for timely replenishment.

3. Team & Vendor Management

  • Supervise warehouse staff, ensuring efficient shift planning and task allocation.
  • Manage third-party logistics and vendor relationships for timely deliveries.
  • Train and mentor warehouse teams on compliance, safety, and performance metrics.

4. Compliance & Safety

  • Ensure adherence to FSSAI, safety, hygiene, and audit standards applicable to QSR/FMCG operations.
  • Maintain records related to temperature control, shelf life, and FIFO/FEFO adherence.
  • Implement best practices in warehouse safety, housekeeping, and asset maintenance.

5. Reporting & Analysis

  • Prepare daily, weekly, and monthly MIS on inventory, inward/outward movements, and losses.
  • Analyze operational bottlenecks and initiate continuous improvement measures.

Educational Qualification

  • Graduate in Supply Chain Management / Operations / Logistics / Commerce
  • MBA or specialized certification in Logistics / Warehouse Management preferred

Experience & Skills Required

  • 6-8 years of experience in warehouse management for QSR, E-commerce, or FMCG companies
  • Strong knowledge of WMS/ERP systems, inventory control, and dispatch management
  • Excellent people management and vendor coordination skills
  • Proven ability to work under pressure and meet operational deadlines
  • Strong analytical, problem-solving, and communication skills

Personal Attributes

  • Hands-on, process-driven, and detail-oriented
  • Strong leadership and decision-making ability
  • Ability to manage a diverse workforce and maintain high morale
  • Integrity and accountability in all operational dealings

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