Central Verification Executive

4 days ago

Gurgaon, Haryana, India Sbi Cards And Payment Services Limited Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Executive - Central Verification

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

  1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
  2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
  3. Dynamic, Inclusive and Diverse team culture
  4. Gender Neutral Policy
  5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
  6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

Responsible for effectively tracking and reporting agency performance metrics, conducting reviews as per agreed plan and ensuring delivery as per SLA for Central Verification process.

Role Accountability

  1. Ensure Process TAT, Accuracy , Timely Billing Closure
  2. Coordinate with Location Managers & agencies for daily uploads
  3. Monitor Agency compliance adherence (e.g. agreement, NDC, agency termination letter, Audit), achievement of TTV, and quick closure of escalation mails
  4. Track TAT burst cases for priority closure, perform Decline Review & rectification on identified curable cases, map pin codes
  5. Ensure timely revert on verification emails
  6. Perform process documentation and compliance adherence

Measures of Success

  1. Operational SLAs (daily verification upload targets, back check accuracies, SVCL Coverage etc.)
  2. TAT Adherence for uploads P(90)
  3. Customer complaint resolution rate
  4. Process Adherence as per MOU

Technical Skills / Experience / Certifications

Credit Card knowledge along with good understanding of Credit Processes

Competencies critical to the role

  1. Stakeholder Management
  2. Process Orientation
  3. Detail Orientation
  4. Customer Orientation
  5. Verbal and written Communication

Qualification

Graduate in any discipline

Preferred Industry

FSI

Experience LevelExecutive Level

  • Executive Assistant

    20 hours ago

    Gurgaon, Haryana, India HR Central Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hi,Greeting from HR Central We have an opening as Executive Assistant based at Gurgaon.Core ResponsibilitiesCalendar & Schedule Management: Organizing meetings, appointments, and travel to optimize the executive's time.Communication Liaison: Screening calls, emails, and messages; drafting correspondence; and ensuring smooth internal and external...

  • Guest Relation Executive

    2 weeks ago

    Gurgaon, Haryana, India Central Park Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionCentral Park is a leading real estate developer in the luxury residential segment in the Delhi NCR region. The company excels in creating conceptual living spaces with projects spanning hospitality and high-end living in Gurugram, Delhi, Noida, and Goa. Central Park is known for its innovative designs and high-quality developments.Role...

  • Executive Assistant- To leadership team member_Gurgaon Based only

    20 hours ago

    Gurgaon, Haryana, India HR Central Full time US$ 9,00,000 - US$ 12,00,000 per year

    Greetings from HR CentralA leading internet firm in Asia who invest, build and partner with disruptive founders is looking for you.Role: Executive AssistantLocation: GurgaonPreferred candidate profile: 6 months of Executive Assistant experience required.Only Gurgaon based candidates preffered.Job Description:We are seeking a highly organized, proactive, and...

  • Document Verification Executive

    1 week ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Urgent Hiring | Walk-In DrivePosition: DVT Executive (Document Verification)Location: PolicyBazaar Office Plot No. 116, Sector 44, GurugramInterview mode: Face2FaceAre you passionate about data, reporting, and process improvement? Join our dynamic team as an DVT (Document Verification Team) Executive and be a part of a fast-paced, performance-driven...

  • Verification Lead

    4 days ago

    Gurgaon, Haryana, India TalentOrient Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Verification Lead As Verification Lead, you will lead a team of Verification Engineers on multiple projects. You will implement, guide, and train the team members on all aspects of Verification, including and not restricted to Verification plan, Test Plan, Testcases, Testbench Architecture, Coverage, Debugging, Regression, Bug reports etc... You will also...

  • Software Verification Engineer

    3 weeks ago

    Gurgaon, Haryana, India AHEAD Full time

    Job Description- Interact with other department leaders on issue resolution and process improvements- Be an active role on the System Verification Engineering Team.- Collaborate with cross-functional teams to understand system requirements and design test plans accordingly.- Develop and maintain software tests for system verification, including functional...

  • System Verification Engineer

    3 weeks ago

    Gurgaon, Haryana, India AHEAD Full time

    Job DescriptionSystem Verification Engineer IIThe System Verification Engineer II is responsible for creating automated configuration and test scripts that enhance the efficiency, reliability, and performance of products flowing through AHEADs integration facility. Automation will be created for various hardware, including but not limited to, server systems,...

  • Executive - DVT ( Documents verification ) || Gurgaon

    2 weeks ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage document verification process for new hires, including collecting necessary documents and ensuring accuracy of information.Conduct background screenings and employee verifications to ensure compliance with company policies.Coordinate onboarding processes, including induction programs and joining formalities.Ensure timely...

  • Dynamic 365 Business Central

    13 hours ago

    Gurgaon, Haryana, India Vatsin Technology Solutions Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job descriptionCompany: Vatsin TechnologyLocation: GurugramJob Type: Full-timeDepartment: Technology / Consulting ServicesAbout UsVatsin Technology is a forward-thinking IT services company delivering innovative solutions in software development, systems integration, and technology consulting. Our mission is to empower businesses with scalable, secure, and...

  • APAC Central Safety

    2 weeks ago

    Gurgaon, Haryana, India Uber Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role OverviewThe APAC Central Safety & Enablement Lead is a strategic and operationally critical role responsible for driving safety and enablement initiatives for the XPS (Cross Platform Services) team across the APAC region. This individual will ensure the alignment of regional priorities with global initiatives, fostering a unified and results-driven...