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Overall Fit Summary
A female graduate, aged 22–32, fluent in Gujarati or Marathi, with 1–4 years of experience in vendor/customer communication roles. She should be confident on calls, disciplined working from home, comfortable with basic tech, and excited about growing into a vendor success leadership role.
Profile of Suitable Candidates
Demographics & Background
- Gender:
Female (preferred - aligns with comfort and trust-building with vendors). - Age Range:
22–32 years (young professionals with energy and adaptability). - Location:
Anywhere in India (remote work) - Education:
Graduate in any stream. Background in
commerce, management, or communication
is a plus but not mandatory.
Experience
- 1–4 years
in roles involving
customer/vendor interaction - sales support, inside sales, customer service, vendor coordination, or procurement support.
- Freshers with excellent communication and hunger to prove themselves can also be considered.
- Experience with
SMEs or regional businesses
is a plus (because these vendors are often not highly corporate).
Skills & Traits
- Communication:
Clear, polite, and persuasive in English, Hindi, and at least one regional language. - Execution Focused:
Comfortable making multiple calls/messages daily, following up till the outcome is achieved. - Relationship Builder:
Can make vendors feel at ease and build long-term trust. - Outcome-Driven:
Motivated by targets - onboarding, conversions, and response rates. - Tech Comfort:
Can use WhatsApp Web, Excel/Google Sheets, Gmail, CRMs, and adapt to Workwise platform. - Discipline & Ownership:
Can work independently from home with accountability on results.
Mindset
- Sees this role as
more than calling - understands they are part of a bigger project (helping vendors grow and contributing to industrial procurement success).
- Growth-seeking:
Open to becoming a
Vendor Success Manager
in the next 12–18 months. - Culturally aligned:
Respectful, approachable, and patient - vendors should feel comfortable sharing openly.