
Back Office Executive
2 days ago
Job Title: Back Office Executive; Location: Chembur
Employment Type: Full-time
Key Responsibilities: Major Responsibilities
❖ Agreements:
➢ Drafting Agreements for new clients as well as Renewal Agreements for clients whose Agreements have expired.
➢ Send a reminder email to the Client regarding the Annual Escalation with rates.
➢ Drafting Agreements for New Vendors/Warehouse Owners as well as Renewal of Expired Agreements with Vendors/Warehouse Owners.
➢ Maintaining proper records of all Agreements in the respective Google Sheet & Google Drive.
➢ Informing the Accounts Team regarding the Client's Escalated Rates during Annual Escalation.
➢ Drafting an Addendum for each Client against their respective Vendor for the Vendor's Chargeable Rates to Godamwale.
❖ Listing Inquiries:
➢ Listing Enquiries received via Email – Call them and update the requirements in Zoho Bigin.
➢ Updating New & Old warehouse details in Godamwale's Warehouse Website.
❖ GST Documentation:
➢ Collecting required documents from the Vendor for respective states to apply for GST Certificate for that State.
To Summarise:
This role focuses on documentation, coordination, and communication tasks across agreement management, warehouse listings, and GST compliance. It requires close collaboration with internal teams, vendors, and clients.
Key Responsibilities:
• Agreement Management:
o Draft and renew client and vendor agreements.
o Send reminders for annual rate escalations and communicate escalated rates to the accounts team.
o Prepare addendums for vendor-specific charges.
o Maintain accurate records in Google Sheets and Google Drive.
• Warehouse Listing Coordination:
o Respond to listing inquiries via email and phone.
o Update warehouse requirements and details in Zoho Bigin and on the company's website.
• GST Documentation Support:
o Collect required documents from vendors for state-specific GST applications.
Candidate Requirements:
• Proficiency in MS Excel, MS Word, Google Sheets, and Google Docs.
• Experience in drafting agreements and related documentation.
• Strong negotiation and communication skills for interacting with vendors and clients.
• Detail-oriented with good organizational and record-keeping abilities.
Additional Responsibility:
- Handle inbound calls from clients to gather requirement details and document them accurately.
- Coordinate with field representatives by sharing client requirements promptly.
- Make outbound calls to warehouse owners to collect and update warehouse information.
- Maintain and update internal databases with accurate and up-to-date client and warehouse details.
- Provide administrative support to the operations and field team as required.
Requirements:
- Strong verbal communication skills in [Specify Language(s) if needed].
- Ability to handle calls professionally and manage multiple tasks efficiently.
- Basic knowledge of Excel/Google Sheets and general computer operations.
Preferred Experience:
- Prior experience in tele-calling, customer support, or administrative roles will be an advantage.
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Work Location: In person
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