Back Office Executive

5 days ago


Chembur, Maharashtra, India Godamwale Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Job Title: Back Office Executive; Location: Chembur

Employment Type: Full-time

Key Responsibilities: Major Responsibilities

❖ Agreements:

➢ Drafting Agreements for new clients as well as Renewal Agreements for clients whose Agreements have expired.

➢ Send a reminder email to the Client regarding the Annual Escalation with rates.

➢ Drafting Agreements for New Vendors/Warehouse Owners as well as Renewal of Expired Agreements with Vendors/Warehouse Owners.

➢ Maintaining proper records of all Agreements in the respective Google Sheet & Google Drive.

➢ Informing the Accounts Team regarding the Client's Escalated Rates during Annual Escalation.

➢ Drafting an Addendum for each Client against their respective Vendor for the Vendor's Chargeable Rates to Godamwale.

❖ Listing Inquiries:

➢ Listing Enquiries received via Email – Call them and update the requirements in Zoho Bigin.

➢ Updating New & Old warehouse details in Godamwale's Warehouse Website.

❖ GST Documentation:

➢ Collecting required documents from the Vendor for respective states to apply for GST Certificate for that State.

To Summarise:

This role focuses on documentation, coordination, and communication tasks across agreement management, warehouse listings, and GST compliance. It requires close collaboration with internal teams, vendors, and clients.

Key Responsibilities:


•⁠ ⁠Agreement Management:

o Draft and renew client and vendor agreements.

o Send reminders for annual rate escalations and communicate escalated rates to the accounts team.

o Prepare addendums for vendor-specific charges.

o Maintain accurate records in Google Sheets and Google Drive.


•⁠ ⁠Warehouse Listing Coordination:

o Respond to listing inquiries via email and phone.

o Update warehouse requirements and details in Zoho Bigin and on the company's website.


•⁠ ⁠GST Documentation Support:

o Collect required documents from vendors for state-specific GST applications.

Candidate Requirements:


•⁠ ⁠Proficiency in MS Excel, MS Word, Google Sheets, and Google Docs.


•⁠ ⁠Experience in drafting agreements and related documentation.


•⁠ ⁠Strong negotiation and communication skills for interacting with vendors and clients.


•⁠ ⁠Detail-oriented with good organizational and record-keeping abilities.

Additional Responsibility:

  • Handle inbound calls from clients to gather requirement details and document them accurately.
  • Coordinate with field representatives by sharing client requirements promptly.
  • Make outbound calls to warehouse owners to collect and update warehouse information.
  • Maintain and update internal databases with accurate and up-to-date client and warehouse details.
  • Provide administrative support to the operations and field team as required.

Requirements:

  • Strong verbal communication skills in [Specify Language(s) if needed].
  • Ability to handle calls professionally and manage multiple tasks efficiently.
  • Basic knowledge of Excel/Google Sheets and general computer operations.

Preferred Experience:

  • Prior experience in tele-calling, customer support, or administrative roles will be an advantage.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person



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