Defined Benefits

2 weeks ago


Noida, Uttar Pradesh, India Conduent Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities :

-Understand all aspects of assigned Defined Benefit in manual calculations in order to effectively provide customer service.

  • Experience in BPO sector, preferably with Claims adjudication/process:

    -Excellent communication written/verbal skills.

    -Act as SME and as well as the point of contact for issue resolution on floor for participants.

    -Maintain positive and proactive communications in delivery of assigned benefit plan for employees.

    -Ensure compliance to all federal and state laws, and client specific requirements.

    -Assist with routine and periodic benefit plan audits.

    -Research and recommend plan changes as needed.

    -Resolve queries using Root Cause Analysis / Quick Solver techniques

    Participates in identifying and implementing process improvement opportunities.

Preferred candidate profile :

  • Analytical thinking and ability to compute complex information
  • Problem-solving, reasoning, and active listening
  • Excellent English communication (verbal & written)
  • Ability to understand BRDs and process documentation
  • Multi-tasking and cross-functional support capabilities
  • Work independently with minimal supervision
  • Alignment with companys Mission, Vision & Values

Perks and Benefits

Cab facility.

Monthly meal vouchers.

5 days working a week.

Interested candidates can share their resume at with below details :

Total Experience-

Open to work in night shifts- Yes/No

Notice Period-

Current Location-

Current CTC-

Expected CTC-

Kindly mention Analyst and your name in subject line



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