Defined Benefits
2 weeks ago
Role & responsibilities :
-Understand all aspects of assigned Defined Benefit in manual calculations in order to effectively provide customer service.
- Experience in BPO sector, preferably with Claims adjudication/process:
-Excellent communication written/verbal skills.
-Act as SME and as well as the point of contact for issue resolution on floor for participants.
-Maintain positive and proactive communications in delivery of assigned benefit plan for employees.
-Ensure compliance to all federal and state laws, and client specific requirements.
-Assist with routine and periodic benefit plan audits.
-Research and recommend plan changes as needed.
-Resolve queries using Root Cause Analysis / Quick Solver techniques
Participates in identifying and implementing process improvement opportunities.
Preferred candidate profile :
- Analytical thinking and ability to compute complex information
- Problem-solving, reasoning, and active listening
- Excellent English communication (verbal & written)
- Ability to understand BRDs and process documentation
- Multi-tasking and cross-functional support capabilities
- Work independently with minimal supervision
- Alignment with companys Mission, Vision & Values
Perks and Benefits
Cab facility.
Monthly meal vouchers.
5 days working a week.
Interested candidates can share their resume at with below details :
Total Experience-
Open to work in night shifts- Yes/No
Notice Period-
Current Location-
Current CTC-
Expected CTC-
Kindly mention Analyst and your name in subject line
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