Quality Analyst

2 weeks ago


Noida, Uttar Pradesh, India Henry Harvin Education Full time ₹ 3,00,000 - ₹ 6,00,000 per year

-Performs call monitoring to monitoring formats &quality standards &provides trend data to management team

- Maintain defined On-call quality checks &other KPI

-Provides feedback to team members & help them to implement

-Auditing call ,Chats &Email

Required Candidate profile

Excellent verbal, written and interpersonal English communication skills

Effective listening and comprehension ability is must

Exp of Audit- Call , Email, WhatsApp & Chats

Hands on Excel sheet format

Perks and benefits

Day Shift & Flexible Working Hours


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