Team Lead Customer Service
1 week ago
- Customer support Team Leading experience people management experience Conducting performance reviews Appraisal discussion s Monthly reviews etc
- Managing a Team to CS to Resolve customer issues and concerns in a professional and timely manner ensuring a high level of customer satisfaction
- Sales Campaigning Selling cross selling and upselling products to drive additional revenue
- Resource Planning Career planning Performance Management Work Force Management Team SLA KRA KPI CSAT Training
- Effectively reviewing handle client escalations monitor analyze key performance indicators KPIs driving continuous improvement
- Experience or knowledge for Messaging Web chat
- Experience Knowledge of Service Levels Quality and Productivity KPI s
- Manage shrinkages
Customer Service
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RCM Customer Service Representative
1 week ago
Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAbout Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....
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Customer Service Team Lead
4 days ago
Bengaluru, Karnataka, India Westbury Kommerce Full time ₹ 8,00,000 - ₹ 24,00,000 per yearPosition Title:Customer ServiceEducation:Graduate / PostgraduateExperience: 10 yearsLocation:BengaluruRole DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...
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Team Lead Customer Service
2 weeks ago
Bengaluru, Karnataka, India IntouchCX Full time ₹ 5,00,000 - ₹ 12,00,000 per yearAbout the JobWere changing the way people think about customer care, and we need your helpWe are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures....
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Customer Service Team Lead
2 weeks ago
Bengaluru, Karnataka, India IG Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob TitleCustomer Service Team LeadJob DescriptionSo, who are we?Hello, we're IG Group. We are a publicly traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.We are ambitious. Over 340,000 people already use our platforms. We're global with...
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Operations Team Lead
6 days ago
Bengaluru, Karnataka, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearMEGA Walk in DriveSTARTEK welcomes experienced professionals for the role of Team LeadYour Next Big Win: Lead Our GrowthHR Name - Alisha A.HR Contact Date of Interview - 12th November th November 2025Interview Location -Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru Interview Time - 12:30 PM -- 05:30 PM5 days working...
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Customer Support Team Lead
14 hours ago
Bengaluru, Karnataka, India Pine Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Customer Support Team LeadLocation:BangaloreDepartment:Customer Experience / SupportReports To:Helpdesk ManagerEmployment Type:Full-TimeJob Summary:We are seeking a proactive and experiencedCustomer Support Team Leadto manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The ideal...
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Customer Experience Team Lead
2 days ago
Bengaluru, Karnataka, India Talentiser Full time ₹ 4,00,000 - ₹ 12,00,000 per yearHiring with a startuphyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables.Shift– Rotational Shifts & Rotational weekly offRole type– 6 Days workingRole Overview:We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and a...
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Team Lead Customer Research
1 week ago
Bengaluru, Karnataka, India cult fit Full time ₹ 15,00,000 - ₹ 25,00,000 per yearThis role is an important function of the central research team, focused on capturing customer perspectives through direct interactions, probing conversations, and structured research projects. The Team Lead - Customer Research will be responsible for engaging with customers, uncovering deep insights, and helping translate those findings into meaningful...
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Team Lead
4 days ago
Bengaluru, Karnataka, India Verifacts Service Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Team Lead EducationLocation: Bangalore Experience Required: 4 Years Work Mode: Onsite (Office)Role Overview:As a Team Lead – Education, you will oversee and support the verification process of employee credentials during onboarding. You will manage a team of analysts and ensure timely and accurate completion of background checks, focusing on...
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Customer Support Team Lead
4 days ago
Bengaluru, Karnataka, India Intellithink Industrial IoT Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAtIntellithink, we are building intelligent solutions that combine data science, advanced analytics, and domain expertise to solve complex real-world problems. Our work spans across predictive maintenance and industrial AI — helping businesses harness the power of data to improve reliability, efficiency, and decision-making.Customer Support Lead – IoT...