customer support associate international process
6 days ago
Position: Customer Success Associate (WFO)
Qualification: Graduates & Undergraduates — both eligible
Skillset: Excellent communication skills in English
Experience:
- Minimum 1 year of international voice process experience is mandatory.
- Candidates with a healthcare background will be preferred.
Interview Rounds:
HR Round
Operations Round
Client Round
Salary: Up to ₹35,000 CTC per month
Working Days & Shifts:
- 5 days working with rotational week-offs
- Rotational shifts
- Two-way cab facility available (for hiring zones only)
- Versant Level: C1
Job Role & Responsibilities:
- Manage inbound and outbound customer communications effectively.
- Provide timely resolution to customer issues with empathy and professionalism.
- Maintain service quality standards as per company requirements.
Job Types: Full-time, Permanent
Pay: ₹30, ₹35,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
Speak with the employer
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