Customer Support Associate – Voice

2 days ago

Gurgaon, Haryana, India Online Dimple Collection Full time ₹ 3,72,000 per year

Customer Support Associate – Voice & Chat (Vivint Process)

Location: Gurgaon

Salary: ₹31,000 CTC/month + Incentives

Joining: Within 10 Days

Job Overview:

We are looking for enthusiastic Customer Support Associates (Voice & Chat) to join our team for the Vivint International Process. The ideal candidate will have prior experience in handling international customers and must possess strong technical troubleshooting skills to resolve customer queries efficiently.

Key Responsibilities:

  • Handle customer queries via voice and chat support for an international process.
  • Diagnose and resolve technical issues related to customer systems or devices.
  • Ensure timely and accurate responses to all customer concerns.
  • Maintain a high level of customer satisfaction through professional communication.
  • Adhere to process guidelines, quality standards, and performance targets.

Requirements:

  • Education: Graduate or Undergraduate (any stream).
  • Experience: Minimum 6 months of international chat or voice process experience (mandatory).
  • Technical Skills: Must have hands-on experience in technical troubleshooting.
  • Excellent verbal and written communication skills in English.
  • Ability to work in rotational shifts.

Benefits:

  • Salary: ₹31,000 CTC/month + Attractive Incentives
  • Both-side cab facility provided
  • Paid training and continuous career growth opportunities
  • Positive and growth-oriented work culture

To Apply - Call HR Saqib / Email - "Subject - Applying for Customer Support Associate – Voice & Chat (Vivint Process)"

Job Types: Full-time, Permanent

Pay: Up to ₹31,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • International voice process: 1 year (Required)

Language:

  • English (Required)

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

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