
Workforce Management Executive
4 days ago
Job description
Role & responsibilities
- Utilization optimization opportunity identification
- Understanding the customer requirements
- Providing the solution to meet the customer requirements
- Customer Relationship
- End to End WFM Support
- Ability to work on all planners and other analytics key deliverables
- Analysis of reports including process dashboards & initiate appropriate action plans.
- Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are shared.
- Ensure effective planning of Volumes, Resources (Capacity planning and staffing. Maintains customer oriented approach and focus on key deliverable areas.
Preferred candidate profile
- Has Knowledge/ Hands on in generating Forecasting, Planning, Scheduling
- Able to work on MS-Office Excel, Word & P.PT
- Individual Contributor as a role.
- Excellent verbal & written communication & presentation skills
- Good Interpersonal & people management skills with problem solving approach
- Should be able to independently handle client communications, 3 Years of Experience in Forecasting/Capacity Planning/RFP
- Aware of Quality tool LEAN, Six-Sigma. Preferably Lean and Green belt certified
- Demonstrate Customer Service Skills.
- Must handled a team.
-
Workforce Manager
1 day ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the JobWe are changing the way people think about customer care, and we need your helpWere seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. Were looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our...
-
Senior Workforce Manager
4 days ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
-
Manager - workforce management - L2
3 days ago
Hyderabad, Telangana, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe are looking for a skilled professional with 8-10 years of experience to join our team as a Manager - Workforce Management in Wipro Limited, located in the IT Services & Consulting industry.Roles and ResponsibilityManage and oversee workforce management activities to ensure optimal productivity and efficiency.Develop and implement strategies to improve...
-
Workforce Management Lead
2 weeks ago
Hyderabad, Telangana, India t3 Strategic Partners Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWorkforce Management (WFM) Lead ( NIGHT SHIFT)PERSON HAVE TO WORK IN NIGHT SHIFTAbout the RoleWe are seeking a detail-oriented and strategicWorkforce Management (WFM) Leadto oversee workforce planning, forecasting, scheduling, and performance analysis. This role is critical in ensuring optimal staffing levels, efficient resource allocation, and data-driven...
-
Supervisor, Workforce Management
1 week ago
Hyderabad, Telangana, India TriNet Full time ₹ 12,00,000 - ₹ 24,00,000 per yearTriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as...
-
Supervisor, Workforce Management
1 week ago
Hyderabad, Telangana, India TriNet Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as...
-
Hyderabad, Telangana, India ProPharma Full time ₹ 4,50,000 - ₹ 13,50,000 per yearFor the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the...
-
Assistant Manager Workforce Management
4 days ago
Hyderabad, Telangana, India t3 Strategic Partners Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout the RoleWe are looking for a detail-oriented and analyticalAssistant Manager – Workforce Management (WFM)to join our operations team in Hyderabad. The role involves managing forecasting, scheduling, and real-time workforce optimization to ensure operational efficiency and meet business objectives.Key ResponsibilitiesDevelop and maintain accurate...
-
Manager, Global Workforce Solutions T500-20060
4 weeks ago
Hyderabad, Telangana, India McDonald's Full timeAbout McDonald's: One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together...
-
Hyderabad, Telangana, India McDonald's Full timeAbout McDonald's: One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together...