Manager - workforce management - L2

About the JobWe are changing the way people think about customer care, and we need your helpWere seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. Were looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our...

About the RoleWe are looking for a detail-oriented and analyticalAssistant Manager – Workforce Management (WFM)to join our operations team in Hyderabad. The role involves managing forecasting, scheduling, and real-time workforce optimization to ensure operational efficiency and meet business objectives.Key ResponsibilitiesDevelop and maintain accurate...

Workforce Management (WFM) Lead ( NIGHT SHIFT)PERSON HAVE TO WORK IN NIGHT SHIFTAbout the RoleWe are seeking a detail-oriented and strategicWorkforce Management (WFM) Leadto oversee workforce planning, forecasting, scheduling, and performance analysis. This role is critical in ensuring optimal staffing levels, efficient resource allocation, and data-driven...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Greetings from 3GHR ServicesWe are Hiring for "Workforce Management Analyst"Role: Workforce Management Analyst - (BPO/KPO)Experience: 1+ YrsQualification: GraduationSalary: Upto 5.0 LPALocation: Uppal, Hyderabad5 Days Working, Night Shifts2 Way Cab ProvidedJob SummaryThe Workforce Management (WFM) Analyst – Inbound Operations is responsible for ensuring...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as...

About the Role:We are looking for an experienced L2 Operations Manager to lead cloud platform operations and ensure seamless, high-availability payment processing in a regulated, fast-paced environment. This role requires deep expertise in payment technologies (ACH, Fedwire, EPP, SWIFT, ISO 20022, TCH), cloud infrastructure (AWS, Azure, GCP), and strong...

Job Title:Manager – Workforce Operations & Talent FulfillmentLocation:Hyderabad, India (In-person, 5 days a week)Experience Required:8+ yearsRole OverviewBlitzenX is building a workforce designed to scale aggressively, and we need ahands-on operations leaderwho can run Hyderabad like a mission-critical hub. This role is not for paper-pushers or...

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the...