Banking operations Manager
3 days ago
- Manage daily banking operations including account maintenance, payments processing, reconciliations, clearing, and settlement activities.
- Ensure compliance with RBI regulations, AML/KYC norms, and internal audit guidelines.
- Oversee operational risk management and implement robust controls.
- Monitor transaction volumes and ensure timely processing with minimal errors.
- Supervise and mentor operations staff, conduct performance reviews and implement training where needed.
- Collaborate with IT, Compliance, Risk, and Customer Service departments to enhance process efficiency and service quality.
- Handle escalations and resolve customer or branch-level issues related to operations.
- Review and streamline existing SOPs and support automation and digital banking initiatives.
- Prepare and present operational reports, MIS, and dashboards to senior management.
- Coordinate with auditors (internal/external/statutory) and ensure timely closure of audit findings.
Job Type: Full-time
Pay: ₹40, ₹58,378.74 per month
Work Location: In person
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