Associate Director

We are looking to hire an Associate Director to fill the Information Governance (IG) Business Systems Analyst role in the Risk & Controls department.

Associate Director – Information Governance / Business Systems Analyst

What can you expect?

We are looking to hire an Associate Director Business Systems Analyst for the Information Governance (IG) team in the Risk & Controls department. The
Information Governance Business Systems Analyst
is responsible for using their knowledge of technology and business strategies to help the IG team maximize productivity and communication by engaging business and IT professionals to onboard or update IG-related tools based on their needs and requirements.

The Business Systems Analyst supports Mercer's IG program by:

• Analyzing current business processes and making recommendations for improvement based on industry best practices and professional business knowledge
• Being the SME for IG-related tools that supports the proper use and improvement of the data and information in the systems
• Overseeing implementation projects from beginning to completion
• Using a variety of data analysis and organization tools to discover the most impactful insights
• Creating and presenting reports to support recommendations
• Improving training and operational procedures related to IG tools, increasing efficiency and productivity

What is in it for you?

• Medical insurance, Personal Accident insurance, Group Term life insurance
• Holidays (As per the location)
• Hybrid working environment
• Shared transport (Provided the address falls within the service zone)
• Career development opportunities and access to our internal learning resources and skill development programs
• Work in an international and energetic environment with a fast pace, exciting, and friendly culture
• Work with interesting emerging technologies such as AI and RPA

We will count on you for:

• Creating and maintaining an IG system inventory
  and understand how to reconcile the needs of the business and IG related to data discovery and disposition
• Liaising with Mercer's business and IT teams as
  the Subject Matter Expert (SME) for the IG systems
• Partnering with business and IT stakeholders (Data Owners, Data Stewards, and Data Custodians) to ensure timely submission of all requirements for the IG systems
• Preparing and distributing metrics and status reports to summarize related to IG system use from data discovery to data disposition
• Documenting processes and procedures related to the IG system functions

NOTE
: Applicants should be flexible working in shifts

What you should have:

• Graduation/post-graduation in any stream
• Overall,
  7-10 years
  of experience with a minimum of
  3 years of experience in managing large-scale projects
  data discovery and disposition efforts by:
• understanding data discovery and disposition processes and technology,
• dealing with structured and unstructured data environments,
• analyzing data for proper retention and disposition,
• applying retention to and dispositioning data, and
• documenting processes and procedures related to the use of IG systems.
• Excellent command and working knowledge of MS Office, M365, SharePoint, MS Teams, Data Management Platforms (Informatica/Axon/CDGC, Collibra, Alation), and Data Discovery and Disposition tools (Classify360, BigID, AvePoint)
• Excellent verbal and written communication skills
• Strong collaborative decision-making, comprehensive problem-solving, positive influencing skills, and ability to partner with colleagues at all levels
• Ability to work independently and on a virtual, global team
• Process Improvement mindset
• Must have a strong appreciation and experience in knowledge transfer efforts and processes
• Strong Interpersonal and communication skills
• Experience collaborating with clients/stakeholders across different geographies
• Skill set to create SOPs and training materials

What makes you stand out?

• Superior knowledge of Information Governance, Retention Standards, and Data Discovery and Disposition processes and technology
• Capacity to analyze and synthesize large quantities of data and information and produce usable metrics
• Ability to meet deadlines and a real desire to achieve results
• Project management and/or business analyst experience
• Proficiency and excellence in the following skills
• organization,
• time management,
• problem solving,
• interpersonal, and
• communication

Mercer
believes in building brighter futures by redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of
Marsh McLennan
(NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including
Marsh
,
Guy Carpenter
and
Oliver Wyman
, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit

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Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.