International chat

1 week ago

Delhi Ghaziabad NCR Noida, India Tech Mahindra Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

  • Resolve international customer queries over chat.
  • Minimum 12months of international dual chat exp.
  • Identify and assess customer needs to achieve satisfaction.
  • Build sustainable relationaships and trust with customer account throgh open and interactive commuincation.

Requirements and skills

  • Prove customer support experience or experience as a clinet service representative.
  • 35+WPM Typing speed with 90+accuracy.
  • Familiarity with CRM system and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritiz and manage time effectively.
  • Duale chat conturency.
  • Candidate must have 6 months of minimum chat exp.
  • Shift (Rotational - Majorly Night shift).

Perks and befinits

Salary is totally depend over experince.

Both side cabs (if candidates address is within hiring zone)

Phone no Muskan singh

Phone no Rishika

Phone no Om

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