Internation Chat Process

2 days ago

Noida Delhi NCR, India Yatinder Kumar (Proprietor Of Workforce Management Consultancy) Full time

Job Description Description We are seeking an enthusiastic and customer-oriented individual for the role of International Chat Process. The ideal candidate will be responsible for providing exceptional service to our global clients through chat support, ensuring their queries are resolved efficiently and effectively. Responsibilities - Engage with international clients through chat to resolve queries and provide information about products and services. - Maintain a high level of customer satisfaction by providing timely and accurate responses to client inquiries. - Collaborate with team members to improve customer service processes and achieve team goals. - Document customer interactions and feedback for future reference and service improvement. - Stay updated with product knowledge and industry trends to better assist clients. Skills and Qualifications - Excellent written communication skills in English. - Proficiency in using chat support tools and software. - Strong problem-solving skills and ability to think on your feet. - Ability to work in a fast-paced environment and handle multiple inquiries simultaneously. - Basic understanding of customer service principles and practices. Share me your resume : 9811978143

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