Associate Professional
7 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description:
Job Summary :
We are looking for a talented L1 Engineer to join our Fortinet TAC (Technical Assistance Center) team. The role involves providing advanced technical support for Fortinet products, handling customer escalations, troubleshooting complex issues, and ensuring timely resolution in line with SLAs. Key Responsibilities
• Provide L1 technical support for Fortinet products: FortiGate, FortiManager, FortiAnalyzer, FortiAuthenticator, FortiMail.
• Troubleshoot and resolve escalated issues related to firewall policies, NAT, routing, VPNs (IPSec/SSL), and UTM features.
• Analyze logs, packet captures, and debug outputs to identify root causes of complex incidents.
• Assist customers by guiding them on troubleshooting steps and validating solutions.
• Replicate customer-reported issues in lab environments for deeper investigation.
• Work with L2 teams for unresolved issues, providing detailed case documentation.
• Apply patches, upgrades, and hotfixes; guide customers through upgrades when required.
• Maintain accurate case notes and prepare knowledge base articles (KBs) for recurring issues.
• Ensure SLA compliance, timely updates to customers, and high CSAT (Customer Satisfaction) scores. Skills & Qualifications
• Graduation should be completed
• 1–3 years of hands-on experience in network security operations/TAC support.
• Strong expertise with FortiGate firewalls: firewall rules, NAT, VPNs, IPS, web filtering, and application control.
• Proficiency with FortiManager and FortiAnalyzer for centralized management and log analysis.
• Good understanding of networking protocols (TCP/IP, BGP, OSPF, DNS, DHCP, VLANs).
• Hands-on troubleshooting skills with packet capture tools (Wireshark, FortiAnalyzer packet capture).
• Certifications preferred: Fortinet NSE 4 / NSE 5 (NSE 6 or above is a plus).
• Strong analytical, debugging, and customer communication skills. Work Environment
• Global TAC operations with shift-based work.
• High-volume customer interaction and case handling.
-
Sales Professional
2 weeks ago
Bengaluru, Karnataka, India Racks and Rollers Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionStorage Technologies and Automation Limited, known as Racks and Rollers, specializes in complete turnkey projects of Storage, Warehousing, Warehouse Automation, and Intralogistics. We provide comprehensive Storage and Warehousing Solutions and have collaborated with companies globally across various domains such as FMCG, Retail, eRetail,...
-
Business Professional
2 weeks ago
Bengaluru, Karnataka, India OBAOL SUPREME Full timeAbout the Role:We're looking for passionate, performance-driven individuals to join OBAOL Supreme, a tech-powered and trust-driven trading ecosystem for India's agro market.As a Business Development Associate, you'll play a key role in connecting with verified agro professionals, building strong relationships, and driving growth in India's emerging digital...
-
Planning Specialist, Professional Learning
7 days ago
Bengaluru, Karnataka, India Curriculum Associates Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAt Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences...
-
Planning Specialist, Professional Learning
2 weeks ago
Bengaluru, Karnataka, India Curriculum Associates Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAt Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences...
-
Associate
2 weeks ago
Bengaluru, Karnataka, India Invicta Chambers Full time ₹ 6,00,000 - ₹ 18,00,000 per yearCompany DescriptionInvicta Chambers is a boutique law practice headquartered in Bengaluru, with offices in Mumbai and Ahmedabad, and affiliate offices across India. Combining a mix of youthful energy and seasoned expertise, the firm delivers client-focused, innovative, and efficient legal solutions. Known for its commitment to quality, strict...
-
Senior Graphic Designer
2 weeks ago
Bengaluru, Karnataka, India Vishruth Associate Full time ₹ 1,80,000 - ₹ 3,60,000 per yearCompany DescriptionASDA is a dynamic dance organization dedicated to inspiring a deep passion and enthusiasm for dance among its students. Renowned for its captivating performances, ASDA nurtures the promising talent of India and prepares aspiring dancers for professional careers in dance. The organization is committed to excellence, creativity, and...
-
Wanted DANCE COREOGRAPHERS
2 weeks ago
Bengaluru, Karnataka, India Vishruth Associate Full time ₹ 3,00,000 - ₹ 3,60,000 per yearCompany DescriptionASDA is a dynamic dance organization dedicated to entertaining and inspiring audiences while fostering a love for dance among its students. The organization is committed to nurturing the talent of young dancers across India, preparing them for successful careers in dance performance. Through its multifaceted approach, ASDA combines...
-
Legal Associate
2 weeks ago
Bengaluru, Karnataka, India Stature Group Full timeStature Properties Pvt. Ltd. is a leading real estate marketing and development company, committed to excellence in luxury and commercial property projects. We combine market expertise with legal precision to ensure smooth and secure property transactions for our clients.We are seeking a detail-oriented and proactive Legal Associate fluent in Kannada and...
-
Customer Support Professional
2 weeks ago
Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 3,00,000 - ₹ 4,50,000 per yearWe are hiring for Voice process and looking for immediate JoinersProfile SummaryWe are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize...
-
Associate
1 week ago
Bengaluru, Karnataka, India Global Financial Chronicle Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany DescriptionGlobal Financial Chronicle is a distinguished business and finance publication, providing sharp insights, global trends, and regional expertise to a discerning audience of professionals, investors, and policymakers. With operations across India, UAE, and Singapore, the organization bridges emerging markets with international financial...