Chief of Staff – General Manager, Chairperson's Office

Job Title
- Chief of Staff – General Manager, Chairperson's Office

Organisation:
Satyarthi Movement for Global Compassion (SMGC)

Location:
New Delhi, India

Reports to:
Chairperson

Type:
Full-time

About Satyarthi Movement for Global Compassion (SMGC)

Satyarthi Movement for Global Compassion (SMGC), founded by Nobel Peace Laureate Kailash Satyarthi, is a global movement that champions compassion as a driving force for action and transformation. Its mission is to build a world rooted in justice, equality, peace, and sustainability through compassionate leadership and action across all areas of life.

SMGC's core principle is that compassion is not a soft emotion - it is a powerful force, borne from feeling another's suffering as one's own and taking mindful action to end that suffering.

SMGC has three verticals:

SMGC Ignite:
Fostering compassion through learning and leadership programs anchored in the Satyarthi Compassion Quotient with a focus on systemic and sustainable problem-solving.

SMGC Impact:
Catalyzing grassroots transformation by empowering children, youth, and women with a focus on democratic participation and collective action.

SMGC Inspire:
Driving meaningful dialogue through conferences and conversations with Nobel Laureates, changemakers, thought leaders, and community voices from across the globe.

Role Overview

The
Chief of Staff – General Manager, Chairperson's Office
is the operational anchor and command point for all activities related to the Chairperson's professional, institutional, and personal engagements.

This role demands a hands-on leader who can bring order, discipline, and proactive structure to a fast-moving, high-stakes environment. The Chief of Staff ensures that every engagement, meeting, journey, communication, and commitment of the Chairperson is executed with precision, professionalism, and foresight.

You will oversee end-to-end planning and logistics, coordinate multi-institutional teams, and maintain operational excellence across the Chairperson's ecosystem. You will also serve as the Chairperson's travel lead, protocol officer, and command hub, ensuring readiness, accuracy, and flawless follow-through at all times.

Key Responsibilities

Operational Leadership

• Oversee the daily functioning of the Chairperson's Office, ensuring alignment, punctuality, and clarity of roles.
• Supervise, guide, and discipline staff to meet high standards of delivery, decorum, and professionalism.
• Establish and enforce clear systems for scheduling, task tracking, reporting, and accountability.
• Ensure all correspondence, briefs, and documents reaching the Chairperson are well-prepared and concise.

Travel, Logistics & Protocol Management.

• Plan, coordinate, and personally oversee all logistics for national and international travel, including itineraries, accommodation, transport, security, and protocol.
• Ensure all background materials, briefings, and logistics are ready well in advance of travel.
• Travel with the Chairperson as required to supervise on-ground execution and manage contingencies.
• Liaise with hosts, embassies, government agencies, and institutional partners to ensure flawless coordination.

Coordination & Follow-up

• Ensure decisions, commitments, and instructions from the Chairperson are tracked and followed through by concerned teams.
• Act as the single point of contact between the Chairperson and all internal teams, filtering and prioritizing requests.
• Monitor task completion and deadlines across the Office, identifying and resolving bottlenecks.

Staff Management & Performance Oversight

• Supervise Executive Assistants, Communications, PR, Strategy, and Documentation personnel within the Chairperson's Office.
• Set clear goals, roles, and reporting structures; hold the team accountable for timely and quality outputs.
• Regularly review and streamline internal processes, eliminating inefficiencies and redundancies.
• Coach and mentor team members to enhance professionalism and responsiveness.

Event & Engagement Oversight

• Oversee planning and execution of high-level meetings, conferences, and events involving the Chairperson.
• Ensure all briefing documents, speaking notes, and schedules are accurate and ready on time.
• Handle on-site coordination during key events, ensuring protocol, comfort, and impact.
• Represent the Chairperson's Office to external partners or delegations as required.

Confidentiality & Discretion

• Maintain the highest standards of confidentiality in handling personal, political, or institutional information.
• Serve as the custodian of sensitive documents and ensure proper documentation, archiving, and communication channels.

Key Deliverables

• Seamless coordination of the Chairperson's day-to-day, travel, and official engagements.
• Improved discipline, accountability, and efficiency across the Chairperson's Office.
• Timely delivery of all preparatory materials and follow-ups for Chairperson's meetings and trips.
• Streamlined communication and alignment between the Chairperson's Office and associated organizations.
• A professional, responsive, and reliable support structure for the Chairperson's operations.
• Making Notes of Meetings of CP with Dignitaries while he is travelling with him ; and make notes of other important leads gathered during visits including contact details.

Qualifications

Essential:

• 7-8 years of experience in high-level executive operations, protocol, or office management in government, corporate, or non-profit sectors.
• Demonstrated ability to manage complex logistics and stakeholder coordination.
• Proven track record of leading a small, high-performing team.
• Strong communication and written skills in English; proficiency in Hindi desirable.
• Willingness to travel extensively and work irregular hours when required.

Preferred:

• Prior experience working with a senior dignitary, CEO, diplomat, or public leader.
• Background in event management, executive coordination, or military/disciplinary institutions (a plus).
• Degree in Management, Public Administration, International Relations, or related field.

Compensation

Competitive within India's philanthropy/social impact sector, remuneration commensurate with experience. 

How to Apply

Please fill out the application form by clicking on this link:

Applications will also be accepted directly via LinkedIn. Alternatively, email

with your
CV

and
Cover Letter.