Product Manager

7 days ago

Gurgaon, Haryana, India Policybazaar Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Some of the key areas of initial responsibilities would be:

  • Drive changes, enhancements in CRM product used by our sales agents to drive their efficiency and support them in any way that makes their work easier
  • Improving on current calling and lead allocation logics driven by analytics so as to improve business top line
  • Making sales processes like inbound calling, IVR, chat process more efficient for a better customer experience
  • Helping with providing strategic inputs for functions like training, customer communications
  • Liaison with data science team to incorporate their capabilities for a more scientific decision making in the sales process
  • Deliver effective presentations of findings and recommendations to multiple levels of leadership, creating visual displays of quantitative information
  • Enable the culture of product experimentation by working closely with the product managers, and draw insights
  • Designing and executing contests and incentives for sales team to drive higher performance

Preferred Qualifications for the role are

  • BA/B.Tech or Master's degree with an emphasis on coursework of a quantitative nature (e.g., Statistics, Computer Science, Engineering, Mathematics, Management)
  • Ability to manage a team of analysts and product managers and work closely with the engineering team
  • Thorough knowledge and working capability and excel, experience in scripting with SQL is a plus
  • Deep interest and aptitude in data, metrics, analysis and trends
  • Distinctive problem-solving skills
  • Capable of translating analysis results into product & business recommendations
  • Strong communication skills

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