Tele Collection Executive

2 days ago

Chennai, Tamil Nadu, India TVS Credit Services Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

TVS Credit Services is one of Indias fastest-growing financial services companies, driven by innovation, trust, and a strong customer-first approach. We empower individuals by providing simple and accessible financial solutions across urban and rural India.

Key Responsibilities

  • Make outbound calls to customers regarding overdue payments.
  • Remind, follow-up, and persuade customers to make payments on time.
  • Maintain accurate records of customer interactions and payments.
  • Handle customer queries and resolve them professionally.
  • Achieve daily, weekly, and monthly collection targets.
  • Escalate complex cases to the Collection Manager when required.
  • Ensure compliance with company guidelines and regulatory norms.

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