Collection Executive

8 hours ago

Chennai, Tamil Nadu, India Shiv Talent Solution Full time ₹ 1,56,000 - ₹ 2,40,000 per year

The Field Collection Executive will be responsible for visiting customers to collect overdue payments, verify KYC and loan-related documents, and ensure timely follow-ups for smooth recovery.

Key Responsibilities:

  • Visit customers at their residence or business premises for payment collection
  • Follow up with borrowers for EMI dues, bounced payments, or settlements
  • Conduct physical verification of documents (KYC, loan agreements, ID/address proof)
  • Ensure authenticity and completeness of all submitted documents
  • Obtain customer signatures and submit collected documents to the back-office team
  • Maintain daily visit logs and collection reports
  • Build rapport with customers and handle objections or concerns professionally
  • Escalate complex or non-cooperative cases to the Collection Manager
  • Adhere to RBI and internal guidelines for ethical recovery practices
  • Responsible for visiting customers within a 50 km radius of their base location

Additional Notes:

  • Background verification is mandatory prior to onboarding
  • Preference for candidates with prior experience in product-based companies
  • Please share profiles in Excel or PDF format along with a candidate tracker

Job Type: Full-time

Pay: ₹13, ₹20,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • field Collection : 1 year (Required)

Location:

  • Chennai, Tamil Nadu (Required)

Work Location: In person

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