Sr Investigator Payments Asst

2 weeks ago

Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Summary

The role is responsible for managing the complete lifecycle of investigator and site payments within clinical trials. This includes accurate payment calculations, timely processing, purchase order creation, and ensuring compliance with contractual and regulatory requirements.

Key Responsibilities

  • Provide exceptional service by resolving payment-related queries promptly, ensuring high satisfaction among external partners.
  • Share expertise and facilitate knowledge transfer on all aspects of payment operations with business partners.
  • Escalate issues appropriately and in a timely manner based on business impact.
  • Support global, regional, and country-level initiatives to improve payment processes and drive operational efficiencies.
  • Ensure payment requests are submitted accurately and on schedule, as per the Clinical Trial Agreement.
  • Monitor and align payment metrics with established performance goals.
  • Conduct interim and final payment reconciliations to maintain financial accuracy.
  • Own and execute end-to-end payment coordination for assigned clinical studies.
  • Maintain audit readiness and ensure compliance with applicable regulations and standards.
  • Manage communication tools effectively, including email distribution, responsiveness, escalation handling, and prioritization.

Qualifications

  • Bachelor's degree in any discipline.
  • Language Proficiency:

o Mandatory: Fluency in one of the following languages — Chinese, Japanese, or Korean.

o Mandatory: Excellent verbal and written communication skills in English.

  • 1–3 years of professional experience; prior exposure to the pharmaceutical or clinical research industry is preferred.
  • Familiarity with clinical payment processing, contracts, finance, and budgeting systems is a plus.
  • Strong ability to collaborate across cross-functional teams and organizational levels.
  • Excellent analytical thinking and problem-solving capabilities.
  • Proficient in Microsoft Office Suite and general PC applications.
  • Self-motivated with the ability to work independently.
  • Experience working in a virtual or remote environment.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more

  • Senior Investigator Payments Assistant

    1 week ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Sr Investigator Payments Asst Job Summary The role is responsible for managing the complete lifecycle of investigator and site payments within clinical trials. This includes accurate payment calculations, timely processing, purchase order creation, and ensuring compliance with contractual and regulatory requirements. Key Responsibilities •...

  • Sr Investigator Payments Asst

    1 week ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Job Summary The role is responsible for managing the complete lifecycle of investigator and site payments within clinical trials. This includes accurate payment calculations, timely processing, purchase order creation, and ensuring compliance with contractual and regulatory requirements.Key ResponsibilitiesProvide exceptional service by...

  • Sr. Executive/Asst. Manager

    2 days ago

    Bengaluru, Karnataka, India Reward360 Global Services Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Sr Executive/ Asst. Manager - Financial OperationsExperience Level: 3 to 6 YearsLocation: Bangalore No of Openings - 1Work Mode: On-siteIndustry Preference: Banking / Fintech/ Payment GatewayJob Description:We are seeking a highly skilled and detail-oriented Sr Executive/ Asst. Manager with 4 to 7 years of hands-on experience in Financial...

  • Sr. Investigation Specialist, MFN Fulfillment

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DESCRIPTIONBAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream customer and/or...

  • Sr. Investigation Specialist, MFN Fulfillment

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    BAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream customer and/or financial...

  • Sr Analyst, Global Investigations

    2 weeks ago

    Bengaluru, Karnataka, India PayPal Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale...

  • Payments Analyst

    2 days ago

    Bengaluru, Karnataka, India Stripe Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead....

  • Cluster Manager- Health Investigations

    2 weeks ago

    Bengaluru, Karnataka, India Bajaj Allianz Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Cluster Manager-ILM- Health Investigations Description Desktop Investigation ᄋ Trigger identification through data at intimation/Referral stage ᄋ Social media searches ᄋ Cold calling using digital platforms ᄋ Identify key business people, link analysis Claim Investigation ᄋ Allocation of assigned claims to respective vendors with...

  • Investigation Specialist

    3 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DESCRIPTIONJob summary Investigation Specialist (Work from Home) "Please note that this job is a seasonal role (FTC) on the payroll of Amazon." About the team The mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling...

  • Sr. Director, Payments Innovation

    2 weeks ago

    Bengaluru, Karnataka, India Optum Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Sr. Director, Payments Innovation & Financial Product Engineering Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best....