Customer Success Manager Australia

12 hours ago


Bengaluru, Karnataka, India SyncUp Full time ₹ 6,00,000 - ₹ 12,00,000 per year

What you'll do


• Your core job is to own our international customer relationships, make them successful and fans of Company.


• Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.


• Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from Company.


• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.


• Building the playbook for our international customer success function to scale for the next stage of growth.

What makes you a good fit


• You care about delivering a service experience that parallels a Michelin star Italian restaurant.


• You genuinely like helping people and making them successful.


• You have 3+ years of work experience in customer success with technical understanding of the product and 1+ years of experience in managing international customers


• You have a genuine interest in conversations with people from different



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