Customer Support Representative
2 days ago
Role Overview
We're looking for an empathetic and proactive Customer Support Executive to be the face of our client interactions. As the first touchpoint for customers, you'll ensure queries are handled with clarity, care, and professionalism—helping reinforce our reputation for exceptional service.
What You'll Do
- Client interaction: Engage with customers via phone, email, or in-person, delivering clear and helpful information about our services.
- Resolve with Care: Respond to and resolve customer concerns promptly, preserving satisfaction and confidence.
- Coordination: Serve as a bridge between customers, design, and operations teams—ensuring client feedback is communicated and projects move forward smoothly.
- Documentation: Log interactions, feedback, and issues accurately in our system to drive improvements over time.
- Check-In Support: Conduct proactive follow-ups with clients to confirm satisfaction and gather insights for enhancing our services.
Location – Nallagandla, Hyderabad
Job Types: Full-time, Permanent
Pay: ₹23, ₹25,000.00 per month
Application Question(s):
- Do you have experience in Client interaction, issue resolution and coordination?
Work Location: In person
-
Customer Care Representative
2 weeks ago
Hyderabad, Telangana, India MetroRide Kids Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionMetroRide Kids is your family's trusted commute partner, focused on making daily commutes safe, reliable, and sustainable for children. Leveraging shared mobility, electric vehicles, and artificial intelligence, we have served over 2 million rides and saved over 1.2 million kilograms of CO2 emissions using an all-electric fleet. Supported...
-
Senior Customer Service Representative
1 day ago
Hyderabad, Telangana, India Crown Technology Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionCrown Technology Ltd. specializes in selling high-definition and color zoom camera modules made by Sony, which are used for high-speed dome cameras and pan-tilt equipment. The company also manufactures IP modules for CCTV. With its main office in China and the selling office in Shenzhen, Crown Technology serves markets in China, Europe,...
-
Customer Support Specialist
3 weeks ago
Hyderabad, Telangana, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
-
Hyderabad, Telangana, India Mahindra It Consultancy Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionMahindra It Consultancy Private Limited is an electrical/electronic manufacturing company based in Mumbai, Maharashtra, India. The company specializes in providing high-quality electrical and electronic solutions to meet the needs of various industries. With its headquarters situated in Bambutwadi, Church Road, Mankhurd, the company is...
-
Customer Support Representative
20 hours ago
Hyderabad, Telangana, India Acuity Software Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCustomer Support AgentAre you a brilliant analytical mind and a problem solver who could provide front-line support for agame-changing, Accounting/Tax Software? Do you want to be a hero to customers by resolving theircomplex accounting and tax calculation queries? Are you good with computers and Windows Operatingsystems? We are looking for Technical/Customer...
-
Hyderabad, Telangana, India Kell Tech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title:Customer Support Representative – US Travel HelpdeskDepartment:Operations – Customer ServiceLocation:Hyderabad, TelanganaEmployment Type:Full-timeShift Timing:Rotational (mandatory availability for night shifts, weekends, US holidays)Experience Required:Minimum 1 year in BPO (voice/email/chat support)Education:Graduate (mandatory)Job...
-
Customer Support Representative
6 days ago
Hyderabad, Telangana, India Trigent Software Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJoin Us as a Customer Support Specialist ServiceNowLocation: Hyderabad (Work from Office 5 Days)Shift: 1:00 PM 10:00 PM IST (Rotational weekends, holidays & on-call support)Are you a tech-savvy communicator who loves solving customer problems?We're looking for an energetic Customer Support Specialist to be the first line of help for ServiceNow users —...
-
Tax Customer Support Representative
22 hours ago
Hyderabad, Telangana, India Instead Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAbout InsteadInstead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous,...
-
Customer Support Representative
3 weeks ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates, We hope this message finds you well We are hiring for International Voice Process for Hyderabad About Client One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies...
-
Customer Support Representative
4 days ago
Hyderabad, Telangana, India Uptemus Technologies Pvt. Ltd. Full time ₹ 2,88,000 per yearRole: Customer Support ExecutiveLocation:Hyderabad (Work from Office)Work Mode:5 Days WorkingExperience:Minimum 6 monthsQualification:Graduate & aboveLanguages Required:Hindi & English (both mandatory)Salary:Up to ₹2.8 LPAWhat We're Looking For:Strong communication & problem-solving skillsAbility to handle customer queries with empathy and...
