Sales & Service Coordinator

2 days ago

Mumbai Suburban Vasai Virar, India PT Ecological Services Full time ₹ 2,00,000 - ₹ 12,00,000 per year

Role & responsibilities

JOB DESCRIPTION OF SALES And SERVICE COORDINATOR

  • Lead Generation, Data Extraction, and Quotation preparation.
  • Attend sales training meetings and develop an understanding of all the company's services and products.
  • Become experts on company product sales offerings
  • Stay up-to-date with new products and feature
  • Ensure sales targets are met and report any deviations
  • Collaborate with senior sales team in weekly and daily meetings by creating and maintaining month-end sales reports.
  • Respond to complaints from customers and give after-sales support when requested.
  • Preparation of quotations guiding coordinator for product price and filling Form A.
  • Helping the Coordinators to improve their productivity by contacting customers to arrange appointments.
  • Exhibition preparations, presentation.
  • Handling urgent calls, emails, and messages answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
  • Handling orders by phone, email, or checking Quotations.
  • Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are delivered on time.
  • Collaborating with other departments to ensure sales, marketing queries, and deliveries are handled efficiently.
  • Developing and maintaining filing systems so as to maintain sales records, prepare daily reports (DAR), and provide financial information regarding sales to the finance/Accounts department.
  • Making the company's products and services as attractive to potential customers as possible.
  • Ensuring adherence to laws, regulations, and policies.
  • Ensuring reports that are required by Sales Manager.
  • Resolving Coordinators issues and quires.
  • Vendor Registration process.
  • Client/payment follow & Negotiation process.
  • Arranging Meeting with Clients for Sales Executive & Follow up of all sales executive in multiple region.
  • Purchase Order Rectification if required, Inspection of the PO after that process of approval. Requisition form & form A preparation.
  • Subjected but not indicative to the above points

SKILLS

  • Problem-solving.
  • Customer service.
  • Team Management.
  • Excellent Written and Verbal Communication skills.
  • Ability to work under strict deadlines
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Highly Motivated

Preferred candidate profile

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