Pre-Sales Manager

4 days ago

Bengaluru South Karnataka, India Founding Years Learning Solutions Pvt. Ltd., Full time ₹ 12,00,000 - ₹ 36,00,000 per year

KLAY is the leading brand in the Early Childhood Care & Education industry in India with over 165+ centres spread across Bangalore, Hyderabad, Chennai, Mumbai, Pune, and Delhi NCR. The KLAY brand is owned by Founding Years Learning Solutions Pvt Ltd (FYLS). We have been recognized among the top 100 Workplaces in India (as ranked by Great Place To Work Institute) during the years 2019 & 2020.

About the Role

We are looking for a highly motivated and driven
Pre-Sales Manager
to manage and scale our inbound and outbound pre-sales team at KLAY. This role requires someone who can lead a team of executives, monitor performance metrics closely, and ensure seamless parent engagement and conversions. You will play a critical role in improving call quality, optimizing conversions, and strengthening the first impression parents have with KLAY.

Key Responsibilities

  • Lead and manage a team of pre-sales executives (inbound & outbound).
  • Monitor daily funnel performance: incoming leads, tours scheduled, follow-ups, and conversions.
  • Ensure timely response and follow-up to all inquiries (calls, WhatsApp, emails).
  • Analyze call data and CRM reports to identify gaps and areas for improvement.
  • Conduct regular coaching, roleplays, and script improvements for the team.
  • Collaborate with Marketing & Operations teams to ensure lead quality and alignment.
  • Drive adherence to SLAs for parent response time, tour scheduling, and closure.
  • Innovate on parent experience during the pre-sales journey to improve trust and retention.

Key Requirements

  • 3–4 years of experience in pre-sales, inside sales, or customer success (preferably in education, services, or B2C).
  • Prior experience in leading a remote or hybrid team.
  • Strong analytical mindset – ability to work with data, identify trends, and recommend actions.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Hands-on experience with CRM tools, call reports, and funnel management.
  • High ownership and drive to deliver results in a fast-paced environment.

What We're Looking For

  • A people manager who can balance empathy with performance management.
  • Someone with a "growth mindset" – always looking to improve processes and outcomes.
  • A detail-oriented leader who can coach teams on scripts, FAQs, and objection handling.
  • Someone flexible to adapt to hybrid working but willing to be hands-on when needed.

Location:
Whitefield, Bangalore

Working Days:
5.5 days (Monday to Saturday half-day)

  • Pre-Sales Customer Support Executive

    2 weeks ago

    Bengaluru South, Karnataka, India IBO Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionIBO is India's largest home building and improvement destination, catering to retailers, contractors, technicians, architects, and homeowners. Our multi-category and multi-brand format allows customers to shop from our offline stores nationwide or via our e-commerce platform. We are committed to customer satisfaction by offering the widest...

  • Pre-sales

    2 weeks ago

    Bengaluru, Karnataka, India Orangeshark Full time

    **Position**: Pre-Sales Executive | Luxury Real Estate **Industry**: Luxury Real Estate Sales **Employment Type**: Full-time, On-site **Experience Required**: 2+ Years **Location**: Bangalore - Hebbal (Kempapura) **Role Overview**: As a **Pre-Sales Executive** in the luxury real estate domain, you will act as the first point of contact for high-net-worth...

  • Pre Sales

    2 days ago

    Yeshwanthpur, Bengaluru, Karnataka, India OughtRight Full time

    Pre sales admin, assistant managers, pre sales excutive manage customer requirement,schedule site visit. manage site sales excutive on site by assigning them qualified leads. manage back end operations of sales **Salary**: ₹300,000.00 - ₹360,000.00 per year Day range: - Weekend availability Shift: - Day shift Travel requirement: -...

  • Pre-sales Executive

    6 days ago

    Bengaluru, Karnataka, India Ubq Technologies Pvt. Ltd. Full time

    Seeking :Excellent communication and Presentation skill Job Title: Pre-Sales Executive Job Location: Bangalore, India Experience: 1-5 Year **Job Description**: **Responsibilities**: - Work with the sales team to develop and execute pre-sales strategies and solutions for customers - Understand the customer's needs and requirements and articulate the...

  • Pre-sales Executive

    6 days ago

    Bengaluru, Karnataka, India Ubq Technologies Pvt. Ltd. Full time

    Seeking :Excellent communication and Presentation skill Job Title: Pre-Sales Executive Job Location: Bangalore, India Experience: 1-5 Year **Job Description**: **Responsibilities**: - Work with the sales team to develop and execute pre-sales strategies and solutions for customers - Understand the customer's needs and requirements and articulate the...

  • Pre Primary Teacher

    2 weeks ago

    Mysuru, Karnataka, India Woodnote Pre-school Full time

    **Position: Pre-Primary Teacher (female)** **Location: Mysuru, India** **Experience: 1-2 years** **Responsibilities**: - Create a nurturing and stimulating environment where children feel safe and encouraged to learn. - Plan and implement developmentally appropriate activities and lesson plans for young children. - Foster social, emotional, physical, and...

  • Pre-sales Executive

    2 weeks ago

    Bengaluru, Karnataka, India Arnifi Full time

    **Company Description** Arnifi is a digital-first business setup and management platform headquartered in Dubai, offering a comprehensive range of solutions across seven global markets. Founded in 2023, Arnifi has supported over 500 clients by simplifying business formation and ensuring compliance with tax, accounting, and licensing regulations. With a...

  • Interior Pre Sales

    1 week ago

    Bengaluru, Karnataka, India Zorba Estates Full time

    **About the Role** **Key Responsibilities** - Handle incoming leads generated through marketing campaigns, referrals, and walk-ins. - Engage and qualify leads by understanding customer requirements, budget, and timelines. - Explain company services, design process, and value propositions to clients. - Maintain and update lead status in CRM and ensure strong...

  • Pre Sales Executive

    6 days ago

    Bengaluru, Karnataka, India Alankaram Full time

    **Job Description: Designers as Pre-Sales Executives at Bangalore Showroom** Position: Pre-Sales Executive (Designers) Location: Bangalore Showroom Company: Alankaram Luxury Furniture Manufacturer Role Overview: The Pre-Sales Executive (Designers) will be responsible for assisting potential clients in the showroom by offering design consultation,...

  • Pre-sales

    2 weeks ago

    Bengaluru, Karnataka, India VicTree Solutions Full time

    Job title: Pre-Sales Execuitve Location: Bengaluru, India Role type: Full-time Experience level: Associate Job Summary: A Presales Executive acts as a vital link between potential clients and the sales team, ensuring that solutions are tailored to client needs and that only qualified leads progress through the sales pipeline. This role involves...