Client Success Manager

5 days ago

Greater Kolkata Area, India Mavenpro Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About the Role

We're a modern digital agency looking for a sharp, energetic fresher who gets people, notices good design, and is curious about how brands grow online.

If you:

  • Like talking to people
  • Can tell when a design or ad "just doesn't feel right"
  • Want to learn how digital marketing really works

…this role has your name written all over it.

You'll be the link between our clients and our internal teams – making sure projects move smoothly and look solid.

What You'll Be Doing

  • Talk to clients like a human, not a robot
  • Understand what they want (even when it's vague) and explain it clearly to the team.
  • Coordinate projects across teams
  • Websites, performance marketing, SEO – track progress, follow up, and keep everyone aligned.
  • Use your design + marketing sense
  • Review designs, content, and pages and ask:
  • "Is this clear?" "Does this look good?" "Would I click this?"
  • Do basic quality checks
  • Catch typos, odd layouts, unclear messaging, or anything that feels off-brand.
  • Make sure things are on time
  • Help manage tasks, nudge people when needed, and make sure clients aren't left hanging.

You'll Fit Right In If You're…

  • A strong communicator – confident in spoken and written English
  • Someone with a good eye – you notice details others miss
  • Curious about marketing, brands, and digital
  • Calm under pressure – you don't panic when things change last minute
  • Organised and reliable – you follow through, remember details, and respect deadlines
  • A fast learner – you may not know the technical side, but you understand concepts quickly

What You'll Learn (Very Quickly)

You'll get real-world exposure to:

  • Websites – structure, flows, content, and design
  • Performance marketing – Meta/Google ads, landing pages, funnels, conversions
  • SEO basics – what helps pages rank and what doesn't
  • Branding – how brands build a voice and identity online
  • Client handling – calls, feedback, expectation setting, and relationship building

Why Join Us?

  • Work directly with a founder who has 25+ years of experience
  • Learn how real decisions are made, not just what textbooks say.
  • Fast learning, high exposure
  • You'll work on live projects, not just "assist" from the sidelines.
  • Boost your confidence & communication
  • Regular client interaction + internal coordination = big personality upgrade.
  • Build a strong marketing foundation
  • This role can grow into account management, digital strategy, brand management, or project leadership.

Basics

  • Role: Client Success Manager (Entry-Level)
  • Type: Full-time
  • Experience: Fresh graduates welcome (any stream, as long as you can show initiative)

How to Apply

Send us:

  • Your CV
  • A short note on: "Tell us about a time you took charge and made something happen."
  • (Optional, but impressive): Links to anything you've worked on – college fest projects, Instagram pages, designs, reels, blogs, side hustles, etc.

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