Customer Success Manager
1 day ago
Customer Success Associate – TravelTech / SaaS | Bengaluru: Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala. Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 5 Days (On-site) Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional spoken and written English communication • You will be doing PGDM along with this job role, this is mandatory and non negotiable Role: The Associate - Customer Success plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interacts directly with customers, internal stakeholders and providers. Responsibilities: Ensuring execution of Operational Processes to allow the business to efficiently operate and grow Ability to follow-up & coordinate with multiple internal stakeholders. Following up clear metrics for performance measurement & turnaround times for each of the key processes. Travel to client locations if needed to understand their needs, train them about Intugine's solutions and build relationships with them. Manage customer worklist’s so customer requests are implemented as pace, ultimately improving customer service standards. Design and set up processes and work on continuous improvement of the set processes Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them. Set and monitor KPIs on implemented projects. Implement systems and processes that deliver improvement toward 100% conformance to client requirements. Research and analyze Intugine's new products and design a process for their implementation. Requirements : Any prior experience of operations/customer success would be preferred You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM is a plus. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Good written and spoken English (being a native speaker will be a plus).
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Customer Success Manager
1 day ago
Greater Bengaluru Area, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | Bengaluru: Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala. Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 5 Days (On-site) Eligibility Criteria: • This role is only for graduates, post graduate candidates...
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Customer Success Manager
2 days ago
Greater Bengaluru Area, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | Bengaluru:Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala.Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 5 Days (On-site)Eligibility Criteria:• This role is only for graduates, post graduate candidates...
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Customer Success Manager
2 weeks ago
Greater Bengaluru Area, India Truecaller Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per yearHello, Truecaller is calling you from Bangalore, India Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, while building trust across the world. With our roots in Sweden and a global reach, we deliver smart services that create meaningful social impact. We are committed to protecting you from fraud, harassment, scam calls,...
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Customer Success Manager
6 days ago
Greater Bengaluru Area, India Skill Veda Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCustomer Success Associate – TravelTech / SaaS | Bengaluru:Location:Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala.Compensation:₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift:5 Days (On-site)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't...
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Customer Success Manager
2 weeks ago
Greater Bengaluru Area, India ITILITE Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout ITILITEITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense management, and payments. Backed by marquee investors from Tiger Global, and Dharana Capital, we serve 500+ companies including Jockey, Puma, Datamatics, ITC Infotech, Perfios, and other esteemed organizations across diverse sectors.Learn more: Role...
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Customer Success Manager
3 days ago
Greater Delhi Area, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi: Location: New Delhi Compensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 6 Days (5 Days On-site, 1 Day WFH) Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional...
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Customer Success Manager
3 days ago
Greater Delhi Area, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken...
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Customer Success Executive
2 days ago
Greater Kolkata Area, India VComply Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout the JobVComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of new-age...
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Customer Success Manager
57 minutes ago
Greater Kailash, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi: Location: New Delhi Compensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 6 Days (5 Days On-site, 1 Day WFH) Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional...
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Customer Success Manager
3 days ago
Greater Kailash, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken...
