Ecommerce Specialist
6 days ago
Job Description – E-commerce Specialist (UAE & GCC Market)
Company:
Veloris Global
Location:
Kozhikode
Type:
Full-time | On-site / Hybrid (as applicable)
About Us
Veloris Global is a newly formed BPO company delivering outsourcing solutions across
Finance & Accounting, HR, IT & Support, Customer Support, and E-commerce Management
. We are now launching our
E-commerce vertical
, starting with the UAE market and scaling across other GCC countries. We are looking for an experienced
E-commerce Specialist
to lead this initiative, build a large-scale platform, and grow a team from scratch.
Key Responsibilities
E-commerce Platform Development
- Build a scalable e-commerce website from scratch, capable of managing
5,000+ products
with multiple variants. - Select and implement the right platform (
Shopify, WooCommerce, Magento, or custom solution
) to support both UAE and future GCC expansion. - Manage product catalog setup: bulk uploads, categorization, pricing, and localization for regional markets.
- Integrate payment gateways, shipping partners, ERP/CRM systems, and regional tax (VAT/GCC compliance).
Market Expansion & Localization
- Optimize the website for the
UAE market initially
, with adaptability for other GCC countries (Saudi, Oman, Qatar, Kuwait, Bahrain). - Ensure language, currency, and compliance readiness for GCC rollouts.
- Research and implement best practices for cross-border e-commerce operations.
Team Building & Leadership
- Recruit, train, and lead a specialized e-commerce team (developers, catalog managers, logistics coordinators, customer support).
- Establish standard operating procedures (SOPs) for e-commerce workflows.
- Act as the strategic lead for scaling operations across GCC markets.
Operations & Growth
- Implement order management, returns, and customer service processes tailored to GCC customers.
- Collaborate with finance and accounting for pricing strategy, VAT handling, and performance reporting.
- Drive organic growth through
e-commerce SEO optimization
and product visibility strategies. - Use analytics tools to track performance, conversion rates, and customer behavior, continuously improving UX.
Skills & Qualifications
- Bachelor's degree in IT, Computer Science, Business, or related field.
- 5+ years of proven experience in e-commerce website development and management.
- Expertise in
Shopify / WooCommerce / Magento
(multi-country setups preferred). - Strong knowledge of
large catalog management (5,000+ SKUs)
. - Understanding of
UAE & GCC VAT, payment systems, and logistics
. - Familiarity with ERP/CRM integration and automation tools.
- Leadership skills with the ability to
build and scale a team from zero
. - Startup mindset – adaptable, hands-on, and results-oriented.
What We Offer
- Opportunity to
build the e-commerce function from the ground up
. - Strategic role with exposure to
UAE & GCC markets
. - Freedom to create a team, processes, and technology stack.
- A fast-paced entrepreneurial environment with room for growth.
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