Ecommerce Specialist

6 days ago

Kozhikode, Kerala, India Veloris Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description – E-commerce Specialist (UAE & GCC Market)

Company:
Veloris Global

Location:
Kozhikode

Type:
Full-time | On-site / Hybrid (as applicable)

About Us

Veloris Global is a newly formed BPO company delivering outsourcing solutions across
Finance & Accounting, HR, IT & Support, Customer Support, and E-commerce Management
. We are now launching our
E-commerce vertical
, starting with the UAE market and scaling across other GCC countries. We are looking for an experienced
E-commerce Specialist
to lead this initiative, build a large-scale platform, and grow a team from scratch.

Key Responsibilities

E-commerce Platform Development

  • Build a scalable e-commerce website from scratch, capable of managing
    5,000+ products
    with multiple variants.
  • Select and implement the right platform (
    Shopify, WooCommerce, Magento, or custom solution
    ) to support both UAE and future GCC expansion.
  • Manage product catalog setup: bulk uploads, categorization, pricing, and localization for regional markets.
  • Integrate payment gateways, shipping partners, ERP/CRM systems, and regional tax (VAT/GCC compliance).

Market Expansion & Localization

  • Optimize the website for the
    UAE market initially
    , with adaptability for other GCC countries (Saudi, Oman, Qatar, Kuwait, Bahrain).
  • Ensure language, currency, and compliance readiness for GCC rollouts.
  • Research and implement best practices for cross-border e-commerce operations.

Team Building & Leadership

  • Recruit, train, and lead a specialized e-commerce team (developers, catalog managers, logistics coordinators, customer support).
  • Establish standard operating procedures (SOPs) for e-commerce workflows.
  • Act as the strategic lead for scaling operations across GCC markets.

Operations & Growth

  • Implement order management, returns, and customer service processes tailored to GCC customers.
  • Collaborate with finance and accounting for pricing strategy, VAT handling, and performance reporting.
  • Drive organic growth through
    e-commerce SEO optimization
    and product visibility strategies.
  • Use analytics tools to track performance, conversion rates, and customer behavior, continuously improving UX.

Skills & Qualifications

  • Bachelor's degree in IT, Computer Science, Business, or related field.
  • 5+ years of proven experience in e-commerce website development and management.
  • Expertise in
    Shopify / WooCommerce / Magento
    (multi-country setups preferred).
  • Strong knowledge of
    large catalog management (5,000+ SKUs)
    .
  • Understanding of
    UAE & GCC VAT, payment systems, and logistics
    .
  • Familiarity with ERP/CRM integration and automation tools.
  • Leadership skills with the ability to
    build and scale a team from zero
    .
  • Startup mindset – adaptable, hands-on, and results-oriented.

What We Offer

  • Opportunity to
    build the e-commerce function from the ground up
    .
  • Strategic role with exposure to
    UAE & GCC markets
    .
  • Freedom to create a team, processes, and technology stack.
  • A fast-paced entrepreneurial environment with room for growth.

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