Customer Escalation Handling

As a Customer Escalation Manager candidate should have experience of handling customers and executives calls emails Candidate should have excellent written and verbal English communication skills Business Requirement Good attitude and a team player Willingness to learn and work Excellent written and spoken English Experience in handling customers and...

You'll be our-Escalations SpecialistYou'll be based at-IBC Knowledge Park, Bengaluru/Ather Hosur Factory/Other city nameYou'll be aligned with-Customer Success ManagerYou'll be joining our-Escalations TeamRoles and ResponsibilitiesDe-escalation & Rapport Building – Effectively manage customer concerns, use appropriate retention strategies, and foster...

Job briefWe are seeking an enthusiastic and energetic individual to handle the appalling customer experience and deliver a first class service to earn their loyalty back for our brand by ensuring customers get a timely, consistent and high-quality experience. This would be a fantastic defining opportunity for a person who enjoys a role filled with variety,...

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

Job Summary:">We are seeking a highly experienced professional to join our team in Bengaluru as a Customer Escalation Resolution Expert.This role requires a strong background in customer service, escalation management, and problem-solving skills.">Key Responsibilities:">Escalation Resolution: Resolve complex customer escalations in a timely and professional...

Job Title: Client Retension ExecutiveExperience Required: Minimum 2 years of experience in handling escalations and retension of clientsLocation: RemoteDepartment: Client SuccessReports To: DirectorJob Summary:We are seeking a results-driven and dynamic Client Retension Executive who can resolve clients disputes and retain clients in the most effective...

Job DescriptionAbout GleanFounded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right...

About Glean:Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting...

About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting...