Current jobs related to Customer Escalation Manager - Bengaluru, Karnataka - Harman
-
Escalation Process
2 weeks ago
Bengaluru, Karnataka, India Headsup Hr Solutions Private Limited Full timeJob DescriptionJob Summary:We are looking for a skilled and experienced Escalation Specialist to join ourGrievance team. The Escalation Specialist will handle complex customer issues thatrequire additional attention and resolution, ensuring that customer concerns areaddressed quickly and effectively. You will be a key part of our Grievanceoperations, working...
-
Grievance escalation
2 weeks ago
Bengaluru, Karnataka, India Headsup Hr Solutions Private Limited Full timeJob DescriptionJob Title: Grievance Escalation ExecutiveLocation: BangaloreExperience Required: 6 months to 1 yearEmployment Type: Full-timeJob Summary:We are looking for a proactive and empathetic Grievance Escalation Executive to handle customer complaints and ensure timely resolution of escalated issues. The ideal candidate should have experience in...
-
Escalation Specialist
4 days ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...
-
Escalation Specialist
5 days ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...
-
Escalation Specialist
3 weeks ago
Bengaluru, Karnataka, India Amazon Full timeThe mission of Amazon Global Security Operations Centre (GSOC) is to mitigate security and operational risks to our associates, physical assets, and brand. GSOC supports Amazon Worldwide Stores by providing 24/7 services including alarm monitoring and response, incident triage, and crisis management.Amazon is hiring an Escalation Specialist at GSOC- India...
-
Escalation Specialist
5 days ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...
-
Escalation Resolution Specialist
16 hours ago
Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000About the Role:This position involves managing complex member issues with a focus on active listening and empathy.Key responsibilities include addressing escalated customer concerns, ensuring timely closure, and maintaining follow-up communications.The ideal candidate will have strong problem-solving skills and be able to navigate challenging situations...
-
Senior Escalation Resolution Specialist
24 hours ago
Bengaluru, Karnataka, India beBeeEscalation Full time ₹ 9,00,000 - ₹ 12,00,000Job OverviewWe are seeking an experienced Escalation Specialist to join our team. The successful candidate will handle complex customer issues, ensuring timely and effective resolution.Investigate and resolve escalated cases in collaboration with cross-functional teams.Provide excellent communication and maintain high customer satisfaction levels.Analyze...
-
Support Escalation Engineer
6 days ago
Bengaluru, Karnataka, India Nazztec Private Limited Full timeJob Title : Support Escalation EngineerLocation : Bangalore, IndiaExperience : 2 to 4 YearsWork Mode : HybridShift Flexibility : Flexible with shift timingsKey Responsibilities :- Perform in-depth triage, troubleshooting, and initial investigation of customer cases escalated from frontline support.- Escalate unresolved issues to Commerce Product Groups and...
-
Critical Support Escalations Manager
1 week ago
Bengaluru, Karnataka, India beBeeEscalation Full timeAbout the RoleWe are seeking a highly analytical and solution-oriented Escalations Manager to oversee critical employer escalations across our hiring journey.This individual will independently handle high-priority and complex cases, ensuring quick resolution, data-backed decisions, and a world-class support experience.
Customer Escalation Manager
1 month ago
As a Customer Escalation Manager candidate should have experience of handling customers and executives calls emails Candidate should have excellent written and verbal English communication skills Business Requirement Good attitude and a team player Willingness to learn and work Excellent written and spoken English Experience in handling customers and executives calls emails Experience in SFDC Outlook and Microsoft suite is an advantage but not a requirement as training will be provided Responsibilities Documentation of escalation emails Handling of customer escalations via emails and customer escalation calls Experience Minimum 5 years of experienceWork Location 3 days per week Omnissa office BangaloreImportant Notice Recruitment ScamsPlease be aware that HARMAN recruiters will always communicate with you from an harman com email address We will never ask for payments banking credit card personal financial information or access to your LinkedIn email account during the screening interview or recruitment process If you are asked for such information or receive communication from an email address not ending in harman com about a job with HARMAN please cease communication immediately and report the incident to us through HARMAN is proud to be an Equal Opportunity Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race religion color national origin gender including pregnancy childbirth or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics xc2xa9 2025 HARMAN International All Rights Reserved If you are using a screen reader and are having problems using this website please call 800 645-7484 for assistance