Customer Care Executive

5 days ago

Jaipur, Rajasthan, India Suncrypto Full time ₹ 2,20,000 - ₹ 3,00,000 per year

Suncrypto, a leading cryptocurrency exchange platform, is seeking a passionate and dedicated Customer Support Executive to join our dynamic team. We are looking for a highly motivated individual with excellent communication and problem-solving skills to provide exceptional customer service. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and resolving their queries efficiently. You will be responsible for handling inbound customer inquiries through various channels like email, chat, and phone calls. This role demands a strong understanding of basic cryptocurrency concepts and a commitment to staying updated with the latest industry trends. You will be working in a fast-paced environment, interacting with a diverse customer base and addressing their concerns promptly. A positive attitude, patience, and the ability to work effectively under pressure are essential for success in this role. Your primary objective will be to provide timely and accurate information to our customers, guiding them through the platform's features and resolving any technical or account-related issues they encounter. You will also contribute to building a strong customer relationship by providing personalized support and fostering a positive brand experience. This role offers an excellent opportunity to learn and grow within the exciting world of cryptocurrency.

Requirement:

  • Minimum 1-2 year of experience in customer support or a related field.
  • Excellent communication and interpersonal skills.
  • Basic understanding of cryptocurrency concepts.
  • Strong problem-solving abilities.
  • Ability to work effectively in a fast-paced environment

Role and responsibility:

  • Responding promptly and effectively to customer inquiries via email, chat, and phone calls.
  • Providing accurate and helpful information regarding Suncrypto's platform, products, and services.
  • Troubleshooting and resolving customer technical issues and account-related concerns.
  • Escalating complex issues to the appropriate internal teams when necessary.
  • Maintaining a positive and professional demeanor while interacting with customers.
  • Contributing to the development of knowledge base articles and FAQs.
  • Staying updated on the latest cryptocurrency trends and regulations.

Job Type: Full-time

Pay: ₹22, ₹25,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • cryptocurrency: 1 year (Preferred)

Language:

  • English (Required)

  • Customer Care Executive

    2 weeks ago

    Jaipur, Rajasthan, India Girnar Care Full time ₹ 14,000 - ₹ 25,000 per year

    **Job Title: Customer care executive (CCE)Company: Girnar CareLocation: jagatpura JTM mall JaipurJob Type: Full-TimeShift: Day shiftSalary - depending on the interview 14 k - 25 k CTCExperience Required: 0–3 yearsEducation: 12th Pass / Graduate / UndergraduateCompany Description**Girnar Care is dedicated to achieving customer satisfaction and excellence....

  • Customer Care Executive

    2 weeks ago

    Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Role & responsibilitiesRoles and responsibilities* Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat.* Process customer orders, answer questions about products/services, and address concerns in a timely manner.* Maintain accurate records of customer interactions using CRM software.* Escalate complex issues to senior...

  • Customer Care Executive

    1 week ago

    Jaipur, Rajasthan, India Giftorious Full time ₹ 87,000 - ₹ 15,00,000 per year

    Role - Customer Care ExecutiveSalary: 14,000 per month (In hand)Working days: Mon - SatJob timings: 10 AM - 7 PMLocation: Manasarovar, JaipurQualifications: Good English speaking, Intermediate editing skills, MS Office knowledge, Good communications skills.Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting...

  • Customer Care Executive

    2 days ago

    Jaipur, Rajasthan, India Elliott Placement Solutions Full time ₹ 1,80,000 - ₹ 4,00,000 per year

    Hiring: Customer Care Executives – International Call Centre (Rotational Shifts)Location: JaipurJob Type: Full-time (5 / 5.5 working days per week)Eligibility:Minimum qualification: 12th pass to graduatesFreshers are welcomeExcellent command over spoken English is mandatorySalary:₹18,000 CTC to ₹40,000 CTC (based on skills & experience)Roles &...

  • Customer Care Associate

    2 weeks ago

    Jaipur, Rajasthan, India Happy Staffers Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Title: Customer Care AssociateType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Care Associates to handle outbound calls (150–200/day) for lead generation and customer support. Responsibilities include qualifying prospects, resolving queries, and updating CRM records. No...

  • Customer Care Executive

    2 weeks ago

    Jaipur, Rajasthan, India Impetus Consulting Associates Private Limited Full time ₹ 2,16,000 per year

    Job Description Position Title: Virtual Patient Relationship Manager Description: Our healthcare organization is seeking a Virtual Patient Relationship Manager (VPRM) to provide exceptional customer service to current and potential patients. The VPRM will be responsible for handling inbound and outbound calls related to doctor and specialist information,...

  • Customer Care Executive

    1 week ago

    Jaipur, Rajasthan, India Jewels Infosystems Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Urgent Hiring : Software Support ExecutivePreferred : FemaleQualification: BCA, B.Tech (C.S.)Handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits.Follow Communication Procedures, Guidelines and Policies.Provide Knowledgeable Help to Customers Through Call or Chats.Preferred Candidate: experience of software...

  • Customer Care Executive

    2 weeks ago

    Jaipur, Rajasthan, India 10xgrowthaccelerator Full time ₹ 20,000 - ₹ 2,60,000 per year

    Role OverviewWe are hiring Customer Support Executives for the Health Campaign (Ramp) project. The role involves handling customer interactions, resolving queries, and ensuring a positive experience while adhering to process guidelines.Eligibility CriteriaEducation: Graduate / UndergraduateExperience:Freshers: Allowed up to 10% of total hires (Maximum 30...

  • Customer Care Executive

    1 week ago

    Jaipur, Rajasthan, India Teleperformance (TP) Full time ₹ 10,400 - ₹ 1,30,878 per year

    Teleperformance is Hiring For Jaipur Location* Candidates must reside in Jaipur* Immediate Joiners Required.Chat ProcessPosition Customer Support ExecutiveJob Type- Full TimeLocation - Jaipur ( Work from Office )Working day- 5 days (rotational shift)Language Requirement- Good command over written and spoken EnglishEducation- Both Grad and Undergrad can...

  • Customer Care Executive

    2 weeks ago

    Jaipur, Rajasthan, India Teleperformance (TP) Full time ₹ 1,68,000 per year

    Teleperformance is Hiring For Jaipur Location* Candidates must reside in Jaipur* Immediate Joiners Required. Date of Joining - 5th SeptemberVoice ProcessPosition Customer Support ExecutiveJob Type- Full TimeLocation - Jaipur ( Work from Office )Working day- 5 days (rotational shift)Language Requirement- Good command over written and spoken EnglishEducation-...