Customer Care Executive

6 days ago


Jaipur, Rajasthan, India Marutinandan Manpower Business solution Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Key Responsibilities

  • Handle inbound and outbound customer inquiries via phone, email, chat, and other support channels.
  • Provide accurate information about products/services and resolve customer issues efficiently.
  • Record customer interactions and maintain detailed logs in CRM systems.
  • Escalate complex issues to relevant departments when necessary.
  • Follow up with customers to ensure their issues are completely resolved.
  • Maintain service level standards and contribute to overall team performance.
  • Identify opportunities to improve customer experience and provide feedback to management.
  • Adhere to company policies, procedures, and quality standards.

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Work Location: In person



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