Customer Service Executive

2 weeks ago

Ahmedabad, Gujarat, India Natures Basket Full time ₹ 2,00,000 - ₹ 6,00,000 per year
  • Designation: Personal Shopper.
  • Function: Store Operations.
  • Employment Type: On Roll.
  • Position Overview: The position of a Personal Shopper is to provide personalized and exceptional shopping experiences for customers, helping them find the right products and enhancing their overall satisfaction.
  • Responsibilities:
  • Greet and assist customers in a friendly and professional manner.
  • Act as the first point of contact for customer inquiries, assisting with product information, pricing, and locating items within the store.
  • Provide recommendations and assist customers in finding suitable products to meet their needs.
  • Resolve customer issues efficiently, ensuring a positive resolution and a satisfied customer.
  • Handle a variety of tasks, including answering phones, processing orders, and resolving customer complaints.
  • Be adaptable to changing customer needs and preferences.
  • Build and grow the client base by focusing on strategic selling techniques and communicating proactively with existing and potential customers.
  • Develop personalized shopping experience for all customers by providing individualized attention along with prevailing knowledge of products and trends.
  • Develop and maintain professional relations with customers to ensure repeat business.
  • Stimulate feedback to improve further customized service.

  • Fulfil daily targets of attending to customers, ABV and Sales targets, Gift Card sales targets, etc.

  • Qualifications & Requirements:

  • Minimum High School Diploma or equivalent.
  • Good communication and interpersonal skills. Strong sales and customer-convincing abilities.
  • Basic Microsoft Office skills.
  • Commitment to provide outstanding customer service.
  • Motivated to learn, ability to solve problems and creative.
  • Flexible & adaptive.

Please contact and send resumes to:

Rashmika Sawant

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