Urgent - Hiring- Front Desk Executive - Pune
2 weeks ago
Responsibilities
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed
Requirements and skills
- Proven work experience as a Salon Receptionist, Front Desk Representativeor similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
Language:
- English (Preferred)
- Marathi (Preferred)
Work Location: In person
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