Team Leader Digital Channel

2 days ago

Hyderabadsecunderabad, India RECEX Full time ₹ 6,00,000 - ₹ 12,00,000 per year


Job Description:

PURPOSE OF THE POSITION:

Team Leader they need English + Telugu + Hindi  language

Looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to
achieve the
organization's objectives and increase sales through Digital Process

DUTIES & RESPONSIBILITIES:
Need to handle own team of 15 Tele-callers.
Manage day-to-day activities of the team & their performance
Monitoring calls and guide Tele-callers to achieve and improve on the performance & Delegating tasks to team
members.
Set Goals and handle Tele-caller by coaching on sound sales practices, role plays, OJT and provide regular
feedback to Tele-callers.
Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
Ensures staff meets daily Sales Targets.
Preparing Roster, Shrinkage and Attrition calculation, Agent report etc.
Motivating the team to achieve Team & Organizational goals.
Developing and implementing a timeline to achieve targets.
Conducting /facilitating training for team members to maximize their potential.
Conducting weekly performance reviews.
Creating a pleasant working environment that inspires the team.

REPORTING RELATIONSHIPS:
Will be directly reporting to Assistant Manager/Process Head

MINIMUM REQUIREMENTS:
Educational Qualifications  Graduation
Years of Experience  Minimum of 7 +years of experience in Sales BPO (with 3+years in Team Handling role).

 On-the-job training.
 Excellent communication skills.
 Confidence and with strong negotiating skills.
 Computer literate.
 Strong organizational skills to give the team direction.
 Preferred from inbound sales call center only with Life Insurance Experience

Additional Skill Required Good command on - English & Telugu
Any Other Specification Strong Interpersonal-  skill /Team Player


  • Immediate Start

    2 weeks ago

    Hyderabad, India ACL Digital Full time

    Lead Verification Engineer Experience: 7+ years Handle regression testing and contribute to verification infrastructure development Collaborate with design, software and architecture teams to verify design under test Preferred Experience: Proficient in Verilog/SystemVerilog, and scripting languages such as Perl or Python Hands-on experience with...

  • Team Leader

    2 days ago

    Hyderabad/ Secunderabad, India Bank of America Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description Team Leader Location: Gurugram, India; Madhapur, Hyderabad: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of...

  • Team Leader

    7 days ago

    Hyderabad/ Secunderabad, India Bank of America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Team Leader Location: Hyderabad, India: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving...

  • Team Leader

    2 hours ago

    Hyderabad/ Secunderabad, India Bank of America Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description Team Leader - R Hyderabad, India : About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving...

  • Team Leader

    1 week ago

    Hyderabad/ Secunderabad, India Bank of America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Team Leader - R Hyderabad, Telangana, India Additional Locations See less: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every...

  • Telesales Executive Digital Channel

    2 days ago

    Hyderabad/secunderabad, India RECEX Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description:Age Criteria for Callers: Candidates must be below 28 years of ageFemale Candidates: Only unmarried female candidates are eligiblePURPOSE OF THE POSITION:Looking for a result-driven team member to be responsible for achieve the organization's objectives and increase salesthrough DigitalProcessDUTIES & RESPONSIBILITIES:• Should have the zeal...

  • Team Leader

    2 weeks ago

    Hyderabad/ Secunderabad, India Bank of America Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description Team Leader Location: Hyderabad, India: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving...

  • Team Pumpkin

    3 days ago

    Hyderabad, India Team Pumpkin Full time

    Location: Gachibowli.Role Overview:An Engagement Leader with10to13 years of experience would oversee a wide variety of marketing activities, focusing on optimizing customer engagement and driving business results.This role requires a strategic thinker with hands-on experience in performance marketing, content creation, and data-driven Marketing:- Develop,...

  • Team Leader

    1 week ago

    Madhapur, Hyderabad, Telangana, India Code-Zens Full time ₹ 1,82,000 - ₹ 37,20,000 per year

    Join Our Team as a Team Leader - Call Center OperationsAre you an experienced leader looking for a new challenge? We are looking for a dedicated Team Leader to be a part of our Call Center Operations team in Madhapur, Hyderabad.Position Overview:Lead a dynamic team to deliver exceptional customer service in Hindi and English support channels.Required...

  • Team Leader Operations

    5 days ago

    Hyderabad, India Blueberry Digital Labs Full time

    Job Description Blueberry Digital Labs is looking for a skilled Team Leader Operations to manage a team of 15-20 employees. This is a hands-on leadership role where you will be responsible for overseeing team operations, ensuring the execution of workflows, and driving high performance. You will play a crucial part in motivating, coaching, and empowering...