Team Leader Operations

5 days ago


Hyderabad, India Blueberry Digital Labs Full time

Job Description Blueberry Digital Labs is looking for a skilled Team Leader Operations to manage a team of 15-20 employees. This is a hands-on leadership role where you will be responsible for overseeing team operations, ensuring the execution of workflows, and driving high performance. You will play a crucial part in motivating, coaching, and empowering your team members to meet their goals and contribute to the overall success of the company. What You Will Do: Key Responsibilities - Oversee team operations, provide supervision, and delegate work based on the skill set of each individual. - Ensure the smooth execution of workflows and processes, and complete assignments within defined timelines. - Allocate tasks to staff and make sure work is completed on time, ensuring that the performance of the staff is of a high standard. - Measure and manage the team to meet performance targets. - Conduct performance reviews, discuss and resolve problems, and motivate employees to maximize output. - Take action to improve the performance of team members who are in the bottom quartile. - Engage with team members, treating them as individuals to understand their needs and challenges. - Create and update daily reports and dashboards to keep management informed of team performance. - Understand Department standards and procedures and help ensure that quality standards are consistently met. What You Will Bring: Qualifications Experience & Skills: - Previous Team lead Experience in ITES, SEO, Digital Marketing, Content, or BPO. - The ability to manage a team of 10-15 independently. - A good understanding of team management. - Excellent presentation & communication skills. - Publishing domain knowledge is preferred. Education: - MBA/PGDM Graduates can only apply.



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