Urgent requirements For NOC Engineer
1 day ago
Greeting from Leader Board HR Solutions
We have urgent requirements for NOC Engineer for MNC-
Qualification - Graduation
Experience - 4yr+
Salary - Upto 20LPA
Job location - Navi Mumbai
Shift - 24/7 & 5days working
Cab- Cab will be provided.
Notice period- Immediate or 15days
Interview process- 1st round online & 2nd round will be f2F.
Job Summary:
We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup.
Key Responsibilities by Category:
Experience Level
- 310 years in Network Operations within Telecom or ISP environments.
- Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels.
Customer Circuit Support
- Provide Tier 2/3 support for escalated network and customer incidents.
- Communicate directly with enterprise customers, offering timely updates and resolutions.
Network Equipment Support
- Configure, install, and maintain network devices (Routers, Switches, NIDs).
- Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian.
Protocol Troubleshooting
- Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG.
- Utilize CLI and SNMP-based tools for analysis and troubleshooting.
Fiber Testing & Diagnostics
- Conduct RFC 2544 testing and validate network throughput.
- Assist field engineers with OTDR testing for fiber faults.
NOC Monitoring & Escalation
- Monitor alarms and performance metrics in a 24x7 NOC environment.
- Escalate complex issues to senior engineering teams or external vendors.
Documentation & Reporting
- Log diagnostics, resolutions, and RCA in ticketing systems.
- Maintain clear incident reports and resolution timelines.
Collaboration
- Coordinate with Field Engineers, Provisioning, and Engineering teams.
- Liaise with third-party vendors for hardware troubleshooting and escalations.
Customer Communication
- Provide professional, timely, and clear communication to customers and internal stakeholders.
- Maintain high standards in both written and verbal communication.
Technical Proficiency
- Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena.
- Exposure to Telco infrastructure, FTTx, DWDM is a plus.
Certifications (Preferred)
- Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred.
Tools & Testing Experience
- Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools.
Interested candidates can share cv along with below details on
Total yr of experience-
Relevant Experience-
Current company -
Notice period-
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Regards,
Bhavesh kr
HR-Manager
Leader Board
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