Urgent requirements For NOC Engineer

1 day ago

Navi Mumbai, Maharashtra, India Leader Board Hr Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Greeting from Leader Board HR Solutions

We have urgent requirements for NOC Engineer for MNC-

Qualification - Graduation

Experience - 4yr+

Salary - Upto 20LPA

Job location - Navi Mumbai

Shift - 24/7 & 5days working

Cab- Cab will be provided.

Notice period- Immediate or 15days

Interview process- 1st round online & 2nd round will be f2F.

Job Summary:

We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup.

Key Responsibilities by Category:

Experience Level

  • 310 years in Network Operations within Telecom or ISP environments.
  • Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels.

Customer Circuit Support

  • Provide Tier 2/3 support for escalated network and customer incidents.
  • Communicate directly with enterprise customers, offering timely updates and resolutions.

Network Equipment Support

  • Configure, install, and maintain network devices (Routers, Switches, NIDs).
  • Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian.

Protocol Troubleshooting

  • Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG.
  • Utilize CLI and SNMP-based tools for analysis and troubleshooting.

Fiber Testing & Diagnostics

  • Conduct RFC 2544 testing and validate network throughput.
  • Assist field engineers with OTDR testing for fiber faults.

NOC Monitoring & Escalation

  • Monitor alarms and performance metrics in a 24x7 NOC environment.
  • Escalate complex issues to senior engineering teams or external vendors.

Documentation & Reporting

  • Log diagnostics, resolutions, and RCA in ticketing systems.
  • Maintain clear incident reports and resolution timelines.

Collaboration

  • Coordinate with Field Engineers, Provisioning, and Engineering teams.
  • Liaise with third-party vendors for hardware troubleshooting and escalations.

Customer Communication

  • Provide professional, timely, and clear communication to customers and internal stakeholders.
  • Maintain high standards in both written and verbal communication.

Technical Proficiency

  • Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena.
  • Exposure to Telco infrastructure, FTTx, DWDM is a plus.

Certifications (Preferred)

  • Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred.

Tools & Testing Experience

  • Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools.

Interested candidates can share cv along with below details on

Total yr of experience-

Relevant Experience-

Current company -

Notice period-

Current salary -

Expected salary -

Current location -

Regards,

Bhavesh kr

HR-Manager

Leader Board

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