Junior Associate – IDS Software Support

6 days ago


Haldwani, Uttarakhand, India Devashish Hotel Full time ₹ 1,44,000 - ₹ 1,80,000 per year

The Junior Associate – IDS Software Support is responsible for assisting hotel operations using IDS Next property management system (PMS). The role involves managing day-to-day tasks like reservations, check-ins/check-outs, billing, and reporting through IDS software, ensuring accuracy and smooth guest experiences.

Key Responsibilities:

  • Operate and navigate IDS Next software for front office operations such as:
  • Guest check-in and check-out
  • Room assignment and availability updates
  • Reservations and cancellations
  • Billing and folio preparation
  • Support the Accounts or Revenue team with IDS-generated reports.
  • Assist with night audits and daily closure tasks as per IDS standards.
  • Provide first-level troubleshooting for IDS system issues and escalate to IT when needed.
  • Coordinate with other departments (Housekeeping, F&B, etc.) via IDS for room status, guest requests, and service updates.
  • Maintain accuracy in guest data entry and ensure proper documentation within IDS.
  • Generate MIS reports from IDS for operational reviews.
  • Assist in onboarding new staff in using IDS software under guidance.

Requirements:

knowledge of IDS Next or similar hotel PMS (preferred but not mandatory).

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Food provided

Work Location: In person



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